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Social Software and Web 2.0 Technology Trends

 

 

Social Software and Web 2.0 Technology Trends

by P. Candace Deans 

2009 (249 pages)

ISBN:9781605661223

Delivering authoritative insights to a rapidly evolving domain of technology application, this book presents business applications and implementations for educational institutions with numerous examples of how these technologies are currently being used.

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Social Software and Web 2.0 Technology Trends

 

Foreword

Preface

Section I - Introduction to Social Software and Web 2.0

Chapter I

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Social Software Trends in Business—Introduction

Section II - Business Applications of Web 2.0 Technologies

Chapter II

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The Influence of Consumer-Generated Content on Customer Experiences and Consumer Behavior

Chapter III

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A Strategic Framework for Integrating Web 2.0 into the Marketing Mix

Chapter IV

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The Enterprise 2.0 Organization

Section III - Security and Legal Issues for the Enterprise 2.0 Organization

Chapter V

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Security in a Web 2.0 World

Chapter VI

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Web 2.0 and E-Discovery

Section IV - Virtual Worlds

Chapter VII

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Virtual Worlds and the 3-D Internet

Chapter VIII

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Web 2.0, Virtual Worlds, and Real Ethical Issues

Chapter IX

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Bringing Real Justice to Virtual Worlds—World of Warcraft and Second Life

Section V - Theoretical and Educational Perspectives of Web 2.0

Chapter X

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Activity Theory Approaches for Authentic Web 2.0 Learning

Section VI - Glossary and Web 2.0 Tutorial

Glossary

Social Software and Web 2.0 Technology Tutorial

Compilation of References