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The Complete Project Management Office Handbook, Second Edition

by Gerard M. Hill

2008 (750 pages)

ISBN:9781420046809

Focusing on how to establish PMO functionality to meet the requirements of project stakeholders, this guide presents pertinent function models that offer guidance for developing PMO operating capabilities that are applicable to any organization.

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The Complete Project Management Office Handbook, Second Edition
Introduction
Section 1 - Practice Management
Chapter 1	-	Project Management Methodology
Chapter 2	-	Project Management Tools
Chapter 3	-	Standards and Metrics
Chapter 4	-	Project Knowledge Management
Section II - Infrastructure Management
Chapter 5	-	Project Governance
Chapter 6	-	Assessment
Chapter 7	-	Organization and Structure
Chapter 8	-	Facilities and Equipment Support
Section III - Resource Integration
Chapter 9	-	Resource Management
Chapter 10	-	Training and Education
Chapter 11	-	Career Development
Chapter 12	-	Team Development
Section IV - Technical Support
Chapter 13	-	Mentoring
Chapter 14	-	Project Planning
Chapter 15	-	Project Auditing
Chapter 16	-	Project Recovery
Section V - Business Alignment
Chapter 17	-	Project Portfolio Management
Chapter 18	-	Customer Relationship Management
Chapter 19	-	Vendor and Contractor Relationship Management
Chapter 20	-	Business Performance Management