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Communications Skills for Project Managers

by G. Michael Campbell

2009 (288 pages)

ISBN:9780814410530

Designed to help you overcome that daunting hurdle caused by the wrong communication strategy, this book will show you in a step-by-step way how to use communications to deliver a successful business project and bring the business benefits promised.

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Communications Skills for Project Managers
Introduction—Thinking about Your Project Communications in a New Way
Chapter 1	-	Linking Projects and Strategy Through Effective Communications
Chapter 2	-	Preparing the Leadership
Chapter 3	-	Writing the Project Charter
Chapter 4	-	Establishing the Team and Communicating with the Business
Chapter 5	-	Common Elements for All Communications
Chapter 6	-	Writing the Case for Change
Chapter 7	-	Analyzing Changes to Business Process
Chapter 8	-	Developing Support for the New Business Processes
Chapter 9	-	Developing an Operations Integration Plan
Chapter 10	-	Developing the Communications for the Project
Chapter 11	-	Writing the Project Plan Memorandum for the Executive Team
Chapter 12	-	Using Communications to Handle Risks
Chapter 13	-	Presenting to Stakeholders during Project Execution
Chapter 14	-	Communicating about Problems
Chapter 15	-	Communicating Scope Changes
Chapter 16	-	Communicating with Operations
Chapter 17	-	Preparing Operations to Accept the Deliverables
Chapter 18	-	Overcoming Resistance to Change
Chapter 19	-	Handling Competition with other Initiatives
Chapter 20	-	Writing the Close-Out Report
Chapter 21	-	Providing Feedback to Your Project Team
Chapter 22	-	Crossing the Finish Line