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Asterisk 1.4—The Professional's Guide—Implementing, Administering, and Consulting on Commercial IP Telephony Solutions

Asterisk 1.4: The Professional’s Guide: Implementing, Administering, and Consulting on Commercial IP Telephony Solutions

by Colman Carpenter, David Duffett, Nik Middleton and Ian Plain

2009 (284 pages)

ISBN:9781847194381

Employing a comprehensive handbook-style approach, this easy-to-follow book shows the reader various means of implementing the power of Asterisk in a commercial environment.

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Asterisk 1.4—The Professional's Guide—Implementing, Administering, and Consulting on Commercial IP Telephony Solutions
Foreword
Preface
Chapter 1	-	The Dialplan
Chapter 2	-	Network Considerations When Implementing Asterisk
Chapter 3	-	Call Routing with Asterisk
Chapter 4	-	Call Centers—Queues and Recording
Chapter 5	-	Asterisk and Speech Technology
Chapter 6	-	Call Accounting and Billing
Chapter 7	-	Resilience and Stability
Chapter 8	-	Localization and Practical Security
Chapter 9	-	Interfacing with Traditional Analog and Digital Telephony
Chapter 10	-	Integrating Asterisk with Wireless Technologies
Chapter 11	-	Graphical User Interfaces
Appendix A	-	Selling Your Solution
Appendix B	-	Sample Email Content
Appendix C	-	Sample Appointment Sheet