Manage IT as a Business—How to Achieve Alignment and Add Value to the Company

Manage IT as a Business—How to Achieve Alignment and Add Value to the Company

Preface

Part I - Govern and Plan Information Technology

Chapter 1

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Introduction

Chapter 2

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IT Oversight and Governance

Chapter 3

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Technology Assessment, Management, and Direction

Chapter 4

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Develop Your Strategic IT Plan

Part II - Manage the People and the Work

Chapter 5

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Manage Risk and the Project Portfolio

Chapter 6

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Manage the IT Staff

Chapter 7

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Manage the Work

Part III - Direct and Coordinate IT

Chapter 8

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Coordinate Business Unit Activities

Chapter 9

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Direct Outsourcing and Manage Vendors

Chapter 10

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Communicate with Management

Chapter 11

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Software Packages and System Development

Chapter 12

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Implementing Change in IT Management

Part IV - Address Specific Challenges

Chapter 13

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Personnel and Staffing Issues

Chapter 14

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Systems and Technology Issues

Chapter 15

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Management Issues

Chapter 16

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Business Unit Issues

Chapter 17

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Vendor and Outsourcing Issues

Appendix A

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Magic Cross Reference

Appendix B

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References

Appendix C

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Websites