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A Practical Guide to Knowledge Management

 

 

A Practical Guide to Knowledge Management

by Sue Brelade and Chris Harman 

2003 (113 pages)

ISBN:1854182307

Use this expert, but jargon-free guide to learn how you can gather and harness the knowledge in your organization. This report will be of direct benefit to those working in the public, not-for-profit and private sectors.

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A Practical Guide to Knowledge Management

 

Introduction

Knowledge Management Map

Chapter 1

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Introduction to Knowledge Management

Chapter 2

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Knowledge Management – The Systems Dimension

Chapter 3

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Knowledge Management – The People Dimension

Chapter 4

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Knowledge Management – The Organisational Dimension

Chapter 5

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Conclusion

Appendices

Appendix 1

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Case Studies

Appendix 2

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Summary Checklist—Introduction to Knowledge Management

Appendix 3

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Summary Checklist—Knowledge Management – The Systems Dimension

Appendix 4

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Summary Checklist—Knowledge Management – The People Dimension

Appendix 5

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Summary Checklist—Knowledge Management – The Organisational Dimension

Appendix 6

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References

Appendix 7

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Further Reading