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Integrating ERP, CRM, Supply Chain Management, and Smart Materials

 

 

Integrating ERP, CRM, Supply Chain Management, and Smart Materials

by Dimitris N. Chorafas 

2001 (384 pages)

ISBN:0849310768

This book shows you how to turn your business into an industry leader with smart management control.

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Integrating ERP, CRM, Supply Chain Management, and Smart Materials

 

Preface

Part I - Enterprise Resource Planning, Supply Chain, and Customer Relationship Management

 

Chapter 1

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Concepts, Functionality, and Cost-Effectiveness of Internet-Oriented ERP Systems

Chapter 2

-

Why Killer Applications Can Be Assisted by ERP and CRM Software

Chapter 3

-

ERP Solutions, Supply Chain, and Web-Based Enterprise Management

Chapter 4

-

Contributions of ERP and the Vulnerability of the Internet Supply Chain

Chapter 5

-

The Market Demand for Enterprise Resource Planning Software and Customer Relationship Management

Chapter 6

-

The SupplyChain of ERP Programming Products

Chapter 7

-

Implementing Successive Releases of ERP Systems

Part II - Organizational Prerequisites for Smart Materials, Automatic Identification, and Quality Assurance

Chapter 8

-

The Next Frontier in Technology and in Supply Chain Management: Automatic Identification

Chapter 9

-

Advances Underpinning Development and Use of the Electronic Product Code

Chapter 10

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The Chorafas Classification/Identification System for Supply Chain Requirements

Chapter 11

-

Practical Implementations of the DCS Solution

Chapter 12

-

A Sound Methodology for Enterprise Management: General Electric's Six Sigma

Part III - Auditing Accounting Statements and Enterprise Resource Planning Records

Chapter 13

-

The Framework of Accounting, Financial Reporting, and Auditing

Chapter 14

-

The Auditor's Independence Is Critical to the Management of All Information Systems

Chapter 15

-

The Ongoing Change in Information Technology's Auditing Practices

Chapter 16

-

Auditing Enterprise Resource Planning Software and Its Implementation

Chapter 17

-

Auditing the Outsourcing of a Company's Information Technology Services

Chapter 18

-

Case Studies in Auditing Financial Statements and ERP Reports

Chapter 19

-

Qualification of Auditors and Implementation of Auditing Standards