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Second-Wave Enterprise Resource Planning Systems—Implementing for Effectiveness

 

 

Second-Wave Enterprise Resource Management Systems: Implementing for Effectiveness

by Graeme Shanks, Peter B. Seddon and Leslie P. Willcocks (eds) 

2003 (468 pages)

ISBN:9780521819022

Covering the latest developments in the field, this book is a unique guide to extracting the best out of ERP systems and seeks to provide a foundation for second wave improvements to enterprise systems.

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Second-Wave Enterprise Resource Planning Systems—Implementing for Effectiveness

 

Contributors

Introduction—ERP – The Quiet Revolution?

Part I - Implementation and Effectiveness—Overview

Chapter 1

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Learning from Experiences with ERP—Problems Encountered and Success Achieved

Chapter 2

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Innovating with Packaged Business Software—Towards an Assessment

Chapter 3

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A Comprehensive Framework for Assessing and Managing the Benefits of Enterprise Systems—The Business Manager’s Perspective

Chapter 4

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The Continuing ERP Revolution—Sustainable Lessons, New Modes of Delivery

Part II - From Risks to Critical Success Factors

 

Chapter 5

-

Enterprise System Implementation Risks and Controls

Chapter 6

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Risk Factors in Enterprise-wide/ERP Projects

Chapter 7

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A Framework for Understanding Success and Failure in Enterprise Resource Planning System Implementation

Chapter 8

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Critical Success Factors Revisited—A Model for ERP Project Implementation

Chapter 9

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Offsetting ERP Risk through Maintaining Standardized Application Software

Part III - From Learning to Knowledge

Chapter 10

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Implementing Enterprise Resource Planning Systems—The Role of Learning from Failure

Chapter 11

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ERP Projects—Good or Bad for SMEs?

Chapter 12

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The Role of the CIO and IT Functions in ERP

Chapter 13

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Enterprise System Management with Reference Process Models

Chapter 14

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An ERP Implementation Case Study from a Knowledge Transfer Perspective

Chapter 15

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Knowledge Integration Processes Within the Context of Enterprise Resource Planning System Implementation

Part IV - Cultural Aspects of Enterprise Systems

Chapter 16

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An Exploratory Analysis of the Sources and Nature of Misfits in ERP Implementations

Chapter 17

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Implementing Enterprise Resource Packages? Consider Different Organizational and National Cultures!

Part V - Future Directions

Chapter 18

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Continuity Versus Discontinuity—Weighing the Future of ERP Packages