Second-Wave Enterprise Resource Planning Systems—Implementing for Effectiveness
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Contributors |
Introduction—ERP – The Quiet Revolution? |
Part I - Implementation and Effectiveness—Overview |
Chapter 1 |
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Learning from Experiences with ERP—Problems Encountered and Success Achieved |
Chapter 2 |
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Innovating with Packaged Business Software—Towards an Assessment |
Chapter 3 |
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A Comprehensive Framework for Assessing and Managing the Benefits of Enterprise Systems—The Business Manager’s Perspective |
Chapter 4 |
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The Continuing ERP Revolution—Sustainable Lessons, New Modes of Delivery |
Part II - From Risks to Critical Success Factors
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Chapter 5 |
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Enterprise System Implementation Risks and Controls |
Chapter 6 |
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Risk Factors in Enterprise-wide/ERP Projects |
Chapter 7 |
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A Framework for Understanding Success and Failure in Enterprise Resource Planning System Implementation |
Chapter 8 |
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Critical Success Factors Revisited—A Model for ERP Project Implementation |
Chapter 9 |
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Offsetting ERP Risk through Maintaining Standardized Application Software |
Part III - From Learning to Knowledge |
Chapter 10 |
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Implementing Enterprise Resource Planning Systems—The Role of Learning from Failure |
Chapter 11 |
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ERP Projects—Good or Bad for SMEs? |
Chapter 12 |
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The Role of the CIO and IT Functions in ERP |
Chapter 13 |
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Enterprise System Management with Reference Process Models |
Chapter 14 |
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An ERP Implementation Case Study from a Knowledge Transfer Perspective |
Chapter 15 |
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Knowledge Integration Processes Within the Context of Enterprise Resource Planning System Implementation |
Part IV - Cultural Aspects of Enterprise Systems |
Chapter 16 |
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An Exploratory Analysis of the Sources and Nature of Misfits in ERP Implementations |
Chapter 17 |
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Implementing Enterprise Resource Packages? Consider Different Organizational and National Cultures! |
Part V - Future Directions |
Chapter 18 |
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Continuity Versus Discontinuity—Weighing the Future of ERP Packages |