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Maximizing Your Sales with Salesforce.com

 

 

Maximizing Your Sales with Salesforce.com

by Edward Kachinske, Stacy Roach, Carol Gilliland and Timothy Kachinske 

2008 (274 pages)

ISBN:9781598635621

Targeted at busy sales professionals, this quick, to-the-point resource will help maximize your use of Salesforce.com’s complex feature set. You won’t just be “up and running” in Salesforce.com; you’ll be an expert!

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Maximizing Your Sales with Salesforce.com

 

Introduction

Chapter 1

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Working with Accounts

Chapter 2

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Working with Contacts

Chapter 3

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Working with Leads

Chapter 4

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Managing Opportunities and Products

Chapter 5

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List Views

Chapter 6

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Managing Activities

Chapter 7

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Sending Emails

Chapter 8

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Writing Letters and Mail Merge

Chapter 9

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Managing Documents

Chapter 10

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Administering Campaigns

Chapter 11

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Reports & Dashboards

Chapter 12

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Working with PDAs

Chapter 13

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Working Offline

Chapter 14

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Outlook Integration

Chapter 15

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Extending Salesforce with AppExchange

Chapter 16

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Setting Up Your Database

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