Strategic Supply Chain Management—The Five Disciplines for Top Performance

by Shoshanah Cohen and Joseph Roussel 

2005 (336 pages)

ISBN:0071432175

Short on theory and long on proven strategies of well-known companies, this all-in-one guidebook and reference establishes a new standard for building a low-maintenance, high-performance supply chain.

Strategic Supply Chain Management—The Five Disciplines for Top Performance

Foreword

Eli Lilly Profile—Supporting Product Lifecycles with Supply Chain Management

Chapter 1

-

Core Discipline 1—View Your Supply Chain as a Strategic Asset

Autoliv Profile—Applying Rocket Science to the Supply Chain

Chapter 2

-

Core Discipline 2—Develop an End-to-End Process Architecture

Avon Profile

-

Calling on Customers Cost-Effectively

Chapter 3

-

Core Discipline 3—Design Your Organization for Performance

Owens Corning Profile—Reorganizing for “a Bright Future”

Chapter 4

-

Core Discipline 4—Build the Right Collaborative Model

U.S. Department of Defense Profile—Making the Tail Smaller and the Tooth Stronger

Chapter 5

-

Core Discipline 5—Use Metrics to Drive Business Success

General Motors Profile—Driving Customer Satisfaction

Chapter 6

-

A Roadmap to Change

Seagate Technology Profile—Real-Time Response to Demand

Appendix A

-

Source and Methodology for Benchmarking Data

Appendix B

-

The Supply Chain Maturity Model

Appendix C

-

Comparison of Characteristics for Levels 2 and 3 SCOR Metrics

Notes