New Directions in Research on E-Commerce |
Introduction |
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New Directions in Research on Electronic Commerce |
Part 1 - Understanding Consumer Responses to Internet Stores |
Chapter 1 |
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Internet Retail Store Design: How the User Interface Influences Traffic and Sales |
Chapter 2 |
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Consumer Trust in an Internet Store: A Cross-Cultural Validation |
Chapter 3 |
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The Internet and Consumer Buying Behavior: A Research Framework and Analysis |
Chapter 4 |
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The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior |
Part 2 - Market Structure and Business-to-Business E-Commerce |
Chapter 5 |
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The Effects of Electronic Commerce on the Structure of Intermediation |
Chapter 6 |
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Intermediaries and Trust on the Internet: The Use and Prominence of Trusted Third Parties and Privacy Statements |
Chapter 7 |
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Between Flexibility and Automation: Evaluating Web Technology From a Business Process Perspective |
Chapter 8 |
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Computer Mediated Markets: An Introduction and Preliminary Test of Market Structure Impacts |
Part 3 - E-Commerce and Industry Structure Case Studies |
Chapter 9 |
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Cybermediation in Auto Distribution: Channel Dynamics and Conflicts |
Chapter 10 |
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Electronic Commerce and the Implications for Market Structure: The Example of the Art and Antiques Trade |
Chapter 11 |
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Emerging Patterns From the Dynamic Capabilities of Internet Intermediaries: The Case of the PC Industry |
Part 4 - Social and Policy Concerns in E-Commerce |
Chapter 12 |
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The Evolution of the Digital Divide: How Gaps in Internet Access May Impact Electronic Commerce |
Chapter 13 |
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Community Level Socioeconomic Impacts of Electronic Commerce |
Chapter 14 |
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Interoperability and Electronic Commerce: A New Policy Framework for Evaluating Strategic Options |
