KuTenk 2000 - SQRM229303-Maintenance Management–Its Auditing and Benchmarking—In Search of Maintenance

by Anthony Kelly 

2006 (336 pages)

ISBN:0831132671

Containing a structured questionnaire that is based on the ideas and concepts of business centered maintenance, this book on maintenance auditing and benchmarking includes case studies that demonstrate the flexible application of this unique procedure.

Maintenance Management–Its Auditing and Benchmarking—In Search of Maintenance Management Excellence

Preface

Part 1 - Business Centered Maintenance and its Application to Maintenance Auditing

Chapter 1

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Business Centered Maintenance Auditing Methodology

Chapter 2

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Auditing Human Factors in Maintenance Management

Chapter 3

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Auditing Maintenance Departments

Chapter 4

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Benchmarking, Benchmarks and Performance Indices

Part 2 - Examples of Full, Snapshot and Fingerprint Audits

Chapter 5

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The Full Audit

Chapter 6

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The Snapshot Audit and Re-Audits

Chapter 7

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Fingerprint Audits

Chapter 8

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Case Study 1—Restructuring a Maintenance Organization

Chapter 9

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Case Study 2—Setting-up a Company-Contract Alliance

Part 3 - Case Studies of the Application of the Auditing Procedure to a Variety of Industries

Chapter 10

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Case Study 3—Reviewing Maintenance Strategy

Chapter 11

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Case Studies 4 and 5—Maintaining a Fleet

Chapter 12

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Case Studies 6–9—Maintenance in the Generation, Transmission and Distribution of Electricity

Appendix 1

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Audit Aide-Memoir

Appendix 2

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Information Requested Prior to the Site Visit

Appendix 3

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Maintenance Terminology

Review Questions