KuTenk 2000 - SIND262407-Facility Design and Management Handbook

by Eric Teicholz (ed) 

2001 (752 pages)

ISBN:9780071353946

Packed with tips from U.S. and international case studies from government, health care, retail, finance, manufacturing, and academia, this guide provides tools, technologies, and stratagems that have revolutionized the field in the last five years.

FACILITY DESIGN AND MANAGEMENT HANDBOOK

PREFACE

Part 1 - INTRODUCTION

Part Overview

Chapter 1

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FACILITY MANAGEMENT—AN INTRODUCTION

Part 2 - PLANNING

Part Overview

Chapter 2

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BENCHMARKING

Chapter 3

-

STRATEGIC PLANNING

Chapter 4

-

BUSINESS TRANSFORMATION AND FACILITY MANAGEMENT

Chapter 5

-

FINANCIAL MANAGEMENT FOR FACILITY MANAGERS

Chapter 6

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ULTIMATE CUSTOMER SERVICE

Chapter 7

-

DISASTER RECOVERY PLANNING

Part 3 - ANALYSIS AND DESIGN

Part Overview

Chapter 8

-

ALTERNATIVE WORKPLACES

Chapter 9

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FACILITIES CONDITION ASSESSMENT

Chapter 10

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THINKING GLOBALLY—THE COMPETITIVE EDGE

Chapter 11

-

SUSTAINABLE DESIGN

Chapter 12

-

SMART BUILDINGS, INTELLIGENT BUILDINGS

Chapter 13

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LIGHTING

Chapter 14

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ERGONOMICS AND WORKPLACES

Chapter 15

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MANAGING THE NEW HEALTHCARE REAL ESTATE PORTFOLIO: A CASE STUDY

Chapter 16

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ORGANIZATIONAL READINESS CASE STUDY: IMPLEMENTING TECHNOLOGY AT ROCKETDYNE, A BOEING COMPANY

Part 4 - IMPLEMENTATION AND MANAGEMENT

Part Overview

Chapter 17

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PROJECT MANAGEMENT AND INTEGRATION

Chapter 18

-

REAL ESTATE PORTFOLIO MANAGEMENT

Chapter 19

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SUPPORTING THE MISSION OF THE ORGANIZATION: AN APPROACH TO PORTFOLIO MANAGEMENT

Chapter 20

-

THE DESIGN AND CONSTRUCTION PROCESS

Chapter 21

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SPACE AND ASSET MANAGEMENT

Chapter 22

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OPERATIONS AND MAINTENANCE

Chapter 23

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ENERGY MANAGEMENT

Chapter 24

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SECURITY

Part 5 - TECHNOLOGY

Part Overview

Chapter 25

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OVERVIEW AND CURRENT STATE OF FM TECHNOLOGY

Chapter 26

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INTEGRATING THE INTERNET INTO FM

Chapter 27

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A/E/C INDUSTRY CASE STUDY: THE BIRTH AND DEVELOPMENT OF A COLLABORATIVE EXTRANET, BIDCOM

Chapter 28

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TECHNOLOGY AT THE ARCHITECT OF THE CAPITOL: A CASE STUDY1

Chapter 29

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MICHIGAN STATE UNIVERSITY FACILITY MANAGEMENT MASTER’S LEVEL CERTIFICATE PROGRAM: A CASE STUDY

Chapter 30

-

GIS CASE STUDY: SPACE MANAGEMENT AT THE UNIVERSITY OF MINNESOTA

Chapter 31

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TEACHING TECHNOLOGY AT THE UNIVERSITY OF NEW SOUTH WALES: A CASE STUDY