Breaking Through the Project Fog: How Smart Organizations Create, Select and Execute On-Strategy Projects | by James Norrie | ISBN: 9780470840719. ON- STRATEGY PROJECT MANAGEMENT. BUILDING A STRATEGIC PROJECT SCORING MODEL. INTERNAL PROJECT RISK ASSESSMENT. STRATEGIC PMO PROCESSES
Project Fog: How Smart Organizations Create, Select and Execute On-Strategy Projects
by James Norrie
ISBN:9780470840719
A guide to sidestepping the usual hazards that often spell Project Fog, this book bridges the gap between executives who develop strategy and decide what projects get approved, and the project managers who have to execute those projects flawlessly.
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Breaking Through the Project Fog—How Smart Organizations Achieve Success by Creating, Selecting and Executing On-Strategy Projects
Preface
Chapter One – Spotting Project Fog
OVERVIEW
HOW THE FOG ROLLS IN
THE FOG THICKENS
THE RESEARCH PARTICIPANTS
DEFINING A NEW STARTING POINT
THE LINK BETWEEN CURRENT PRACTICES AND “BETTER PRACTICES”
Chapter Two – The Importance of Being Strategic
OVERVIEW
IS YOUR ORGANIZATION ALIGNED FOR RESULTS?
CURRENT PROJECT SELECTION METHODS
THE STRATEGIC IMPLICATIONS OF LIMITED RESOURCES
THE ROLE OF THE PROJECT MANAGEMENT PROFESSIONAL
SELECTING THE MOST STRATEGIC PROJECTS
UNDERSTANDING THE ORIGINS OF PORTFOLIO THEORY
ON-STRATEGY PROJECT MANAGEMENT: THE FOURTH DIMENSION
THE FINAL WORD IN THE REAL WORLD OF PRACTITIONERS
Chapter Three – Navigating Through Foggy Strategy
OVERVIEW
BALANCED PERFORMANCE MEASUREMENT AND MANAGEMENT
BUILDING A STRATEGIC PROJECT SCORING MODEL
BENEFITS AND COSTS OF REVISING YOUR CURRENT METHODOLOGY
PUTTING THE PROPOSED CHANGES INTO PRACTICE
Chapter Four – Managing Project Risks, Returns and Resources to Maximize Benefits
OVERVIEW
MAXIMIZING YOUR PROJECT MANAGEMENT EFFORTS
MANAGING PROJECT RISK
INTERNAL PROJECT RISK ASSESSMENT
RESOURCE MANAGEMENT APPROACHES IN PPM
INTEGRATING PPM WITH OTHER CORE BUSINESS PROCESSES
Chapter Five – Creating Small, Smart and Mighty PMOs to Steer the Way
OVERVIEW
GETTING OFF TO A GOOD START!
DEFINING OR RE-DEFINING THE PURPOSE OF THE PMO
STRATEGIC PMO PROCESSES
KEY SUCCESS FACTORS
SUPPORTING STRATEGIC PROJECT SELECTION
IMPROVING THE PROJECT SUBMISSION PROCESS
ESTABLISHING STANDARD METHODOLOGY (OURS OR YOURS)
SUMMARY OF DO’S AND DON’TS OF AN EFFECTIVE PMO
Chapter Six – The Role of the Board—Integrating Measurement and Accountability for Project Results
OVERVIEW
ALL BOARDS ARE NOT CREATED EQUAL
FOR-PROFIT OR NON-PROFIT BOARD: WHAT’S THE DIFFERENCE?
ELECTED OR APPOINTED?
BOARD COMMITTEES
THE BOARD AS PROJECT SPONSOR
THE BOARD AS A PROJECT RESOURCE
THE BOARD AS PROJECT MANAGER
FINAL THOUGHTS
Chapter Seven – Good Leadership in Foggy Conditions
OVERVIEW
PERSONAL LEADERSHIP STYLE
WHY SHOULD YOU CARE SO MUCH?
A NEW LEADERSHIP MODEL
THE THREE C’S FOR PROJECT MANAGEMENT PROFESSIONALS
THE THREE A’S FOR EXECUTIVES
THE FORECAST FOR RELATIONSHIPS
A PARTING REFLECTION
Chapter Eight – Sweeping Away the Fog in the Private Sector
OVERVIEW
CLARIFYING STRATEGY AND REDUCING NON-STRATEGIC PROJECTS
IMPROVING PROJECT SELECTION METHODS AND PROCESSES
TRAINING AS A TOOL OF STRATEGIC CHANGE
INTEGRATING RESOURCE MANAGEMENT INTO PPM
SUMMARY OF RESULTS
Chapter Nine – Two Case Studies—Clearing up the Fog in the Public Sector
OVERVIEW
CASE STUDY CANDIDATE 1
STEP 1: CLARIFYING THE STRATEGY
STEP 2: CONSOLIDATING EFFORT
STEP 3: REINFORCING WHAT WORKS
STEP 4: STAYING THE COURSE
INTERESTING DATA POINTS FROM PARTICIPANTS
CASE STUDY CANDIDATE 2
WHAT WAS DONE DIFFERENTLY
CONNECTING INDIVIDUAL AND CORPORATE PERFORMANCE MANAGEMENT
INTERESTING DATA POINTS FROM PARTICIPANTS
CONTINUOUS IMPROVEMENTS
WHY PPM REALLY WORKS
Chapter Ten – Where to Go from Here?
OVERVIEW
NEXT STEPS
Review of Relevant Research and Annotated Bibliography
OVERVIEW
STRATEGY REFERENCES
PROJECT MANAGEMENT REFERENCES
LEADERSHIP AND CHANGE MANAGEMENT REFERENCES
FINANCE AND PORTFOLIO THEORY REFERENCES
BSC AND PERFORMANCE MANAGEMENT REFERENCES
BIBLIOGRAPHY
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The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects | by Lia Tjahjana, Paul Dwyer and Mohsin Habib | 2009 | ISBN: 9780814414262. Sample PMO Business Plan. Sample Project Office Templates. Project Management Training. Project Office Management.
The Program Management Office Advantage: A Powerful and Centralized Way for Organizations to Manage Projects
by Lia Tjahjana, Paul Dwyer and Mohsin Habib
2009 (289 pages)
ISBN:9780814414262
Including key definitions as well as sample forms, this helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO.
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The Program Management Office Advantage—A Powerful and Centralized Way for Organizations to Manage Projects
Introduction
Overview
Objectives
Who Should Read This Book?
How This Book Is Structured
Part I – Overview
Chapter 1 – Defining the Program Management Office
Key Definitions
PMO in Project and Business Environments
Benefits of a PMO
PMO Activities
Conclusion
Chapter 2 – Justifying the Program Management Office
Factors to Consider Before Establishing a PMO
Justification Method
Example of Cost-Benefit Analysis: PMO Justification
Conclusion
Chapter 3 – The Program Management Office in the Organization
PMO and the Organization’s Structure
PMO Capability Level
Conclusion
Part II – The Central Organizer
Chapter 4 – Customer Management
The PMO’s Customers
Customer-Centric Approach for the PMO
The PMO’s CRM Activities
Performance Measure for Customer Relationship
Aim for Excellent Customer Management
Conclusion
Chapter 5 – Vendor Management
Overview
The PMO’s Relationship with Vendors
The PMO’s Vendor Management Tasks
Conclusion
Chapter 6 – Communications Management
The Concept of Communications Management
Communication Channels
Communications Audience
The PMO’s Communication Roles
Conclusion
Chapter 7 – Project Office Management
Overview
Project Governance
Project Planning and Milestone Delivery
Project Administration
Conclusion
Chapter 8 – Project Knowledge Management
Overview
What Is Knowledge Management?
Knowledge Management Advantages for the Organization
The PMO’s Knowledge Management Roles
Establishing the PMO’s Knowledge Management Function
Implementing the Knowledge Management System
Knowledge Harvesting
The Harvesting Process
Conclusion
Chapter 9 – Project Management Training
Overview
Reasons for Training
Training for Acceptance
Developing a Training Program That Works
PMO Training Structure Examples
Conclusion
Chapter 10 – Project Resource Management
An Overview of Resource Management
The PMO’s Resource Management Role
Resource Scheduling
Conclusion
Part III – Processes
Chapter 11 – Project Selection
The Need for Project Selection
How to Select the Projects
The Basic Types of a Project Selection Model
Establishing the Project Selection Model
Conclusion
Chapter 12 – Controlling Project Progress
Why Use a Gateway Review?
The Different Stages in the Gateway Review
Gateway Review Tools
Conclusion
Chapter 13 – Program Monitoring and Control
The Monitoring Process
1. Information Collection
2. Program Status Update
3. Program Status Review
4. Program Status Reporting
5. Program Control
An Escalation Model
Conclusion
Chapter 14 – Project Audit
Overview
The PMO’s Role in Project Audit
Project Audit Methodology
Conduct Project Audit
Conclusion
Chapter 15 – Systems to Drive the PMO
Introducing the New System
Integrating the Disparate Systems
Getting the Desired System
Conclusion
Part IV – A Business Division
Chapter 16 – Establishing a PMO
The PMO’s Key Governing Entities
The PMO Charter
Determining PMO Staffing
Conclusion
Chapter 17 – Implementing a PMO
Implementing a Lasting Transformation
Dealing with Change in Integrating the PMO
Steps in Integrating the PMO into the Organization
Monitoring PMO Performance
Key Performance Indicators
Conclusion
Chapter 18 – Leadership in a PMO
The Role of a Leader
The Role of a PMO Leader
The Skills Required for PMO Leaders
PMO Manager Versus Project Manager
Conclusion
Chapter 19 – Careers Within a PMO
A Project Management Career in the PMO
Staffing the PMO
Conclusion
Part V – Conclusion
Chapter 20 – Final Thoughts on PMO
Today’s Program Management Office
The Future of the Program Management Office
Appendices
Appendix A – Sample PMO Business Plan
Document Owners
Document History
Document Distribution
Background
PMO Objectives Summary
PMO Activities (Roles and Responsibilities)
PMO Management
Resources Requested
Financial Analysis
Conclusion
Appendix B – Sample Project Office Templates
Work Breakdown Structure Package
Deliverables Register
Issue Register
Risk Register
Change Register
Project Finance Record
Project Status Report
Appendix C – Sample PMO Charter
Document Owners
Document History
Document Distribution
PMO Vision and Mission
PMO Objectives
PMO Responsibilities
PMO Strategies
PMO Critical Success Factors
PMO Escalation Model
PMO Key Stakeholders
PMO Organizational Structure
Appendix D – Sample PMO Integration Plan
Document Owners
Document History
Document Distribution
Introduction
Change Reason
Integration Scope
Existing Environment
Future Environment
Action Plan
Communication Plan
Management Plan
Monitoring and Evaluation
Sample Action Plan
Sample Key Stakeholders Analysis
Sample Communication Plan
References
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