Contact Information - How do I get help if I have questions?

Email us at helpdesk@kutenk.com. We are on hand to assist you and, will always try to respond to your request quickly.

Instant Messaging with us through Google Talk on: ku20001tenk@gmail.com

How do I purchase an EBook?

1. First, you need to locate the book you are looking for. You may browse through each ebook category and take note the 'Book Title' for each book you like to buy. Please note that Our Ebooks Collection are on fully bookmark-able, search-able, copy-able, print-able PDF format. Our PDF Ebooks have No Security nor DRM ( Digital Right Management) Restriction. No scanned digital version!!. Beware that other places may offer you a scanned version or DRM restricted PDF EBooks.

2. Bid your Own Price. Our Bidding Business Model has been popular among many internet users who are looking for discount offers.
   Email to support@kutenk.com with the following information:
   i) The 'Book Title' and your Bid Price (in US$). Note: Only Reasonable Bid Price will be considered and replied. Bid Price lower than 50% of Discounted Market Price (eg: Amazon Price) may be ignored. Here is the typical scenario: Your Bid Price < Discounted Market Price (Amazon Price) < Retail Price. So, You'll still get some saving by purchasing with us. We have the right to decline your Bid Price and name our Final Discount Price.
   ii) Preferred Payment Method? - choose only one:
   1. Credit Card (Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute) or Debit Card (debit cards with either a Visa or MasterCard logo are supported and treated just like a credit card) (It is the Widely Used Option)
   2. PayPal Balance Transfer (You must have existing verified PayPal account with sufficient $ balance )
   3. Direct Bank Transfer (You need to add 15% more for this option)

   Only those providing with complete information are entitled to discount offer.

3. After both parties agree with the price, To purchase the eBook:

We will send you the payment request. We offer three methods of payment:

1. Direct Bank Transfer - Suitable for those who don't have Credit Cards/Debit Cards/PayPal Accounts.
   • We send you the Bank details. ( You need to add 15% more for this option)
2. We accept either Credit Card/Debit Card payment or PayPal Balance Transfer payment (in US$) through secure PayPal Payment Website.



• We send you Payment Request and you will have an opportunity to review and confirm your order before going to Paypal's payment page;
• Enter your credit card details or use a Paypal account to complete your payment.
  (Please note that WE DO NOT store any credit card information of you in our database. All the payment information provided by you is processed from Paypal's secured website.)

4. After successful payment, you'll get Download Link for your Book Purchase.

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Information for New Readers

Welcome to 'KuTenk 2000', The Ultimate Reference Resources and Definitive Guide for Scientists, Engineers, Professionals, Managers, and Research Fellows. We offer Good Quality & Latest Collection EBook in Digital Format (PDF). Our Book Collections have Diverse Categories and thousands of Professional Books & Research /Journal Articles to choose from. New Book Titles are added on weekly basis.

You can find the book by navigating from the left panel - Category Section. The book are neatly organized for each Category. You may find The Table Of Content and Book Review on www.Amazon.com. Take note the 'Book ID' and 'Book Title' for each book you like to buy.

We also have regular Special Promotions and Discounts. Each month, we provide Free PDF ebook downloads for Qualified readers only.

What are EBooks?

eBooks are simply electronic copies of your favorite titles.  You can download eBooks and read them immediately so there is no waiting for shipment and in most cases, they are cheaper than their 'hard copy' counterparts. eBooks also offer the convenience of size and portability, you can store your own personal library of eBooks on your PC, Laptop or hand held device.

You can read PDF Ebook using Adobe Reader or Adobe Digital Editions. It is the widely used software and freely available on www.download.com

What are EBook's Benefits?

• In most cases, eBooks are cheaper than paper books. No shipping charges.
• Search, Copy & Paste - Search your eBooks for a specific phrase or keyword, you can do research and create or organize content.
• Convenient - imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.
• Quick to download
• You can build a whole library of digital books.
• eBook reading software is free and easy to download from the internet.

Our Value Proposition

1. Attractively Lower Price than Major Bookstores (eg: Amazon).
2. Real, high quality selection of professional Books and Research Articles.
3. Our Ebooks are on fully bookmark-able, search-able, copy-able, print-able pdf format.
• Are you tired about getting Ebook that consist only image content (eg: Google Ebook & many other EBook sellers)? It is just scanned copy of book. You must convert it into text by yourself. In contrast, Our EBook contain rich text-based content.
• Are you tired about having Ebook that has no navigation aid for browsing chapter by chapter? In contrast, Our EBook have Bookmarks ( ie: Table Of Content Navigation) to move chapter by chapter easily.
• No need for proprietary ebook reader device. (Eg: Amazon's Kindle, Franklin eBookman or Gemstar Rocket ebook REB1100, etc)
  Use Adobe Reader instead - The most widely ebook reader software.
• You can read it on your PC (Windows/MAC) or smartphone/PDAs.
4. Our Ebooks have No Security or DRM ( Digital Right Management) Restriction
   • Are you Tired about purchasing ebooks & later found out that you are limited to copying up to 10 pages per 7 days?
   • Are you Tired about copying/printing restriction?
   • Are you Tired about EBooks with expiry date?

Is it safe to purchase?

We take all major credit cards or Paypal account via Paypal. The credit card information provided by you is processed from Paypal's secured website and even not pass through our website. Paypal's secured payment page will guide you through.
We understand that you may be concerned about using your credit card to shop on the internet, but this information is kept secure by utilizing SSL encryption (Secure Socket Layers). This is usually hundreds of times safer than handling your credit card by a waiter in a restaurant.

Once I have purchased my EBook, How long will my download links be valid?

Once you have purchased the eBook, it is yours.
The download link for your ebooks will normally stay valid up to 30 DAYS. Within this period, you can download your items up to 5 TIMES.
Exceeding 5 TIMES, you will have to contact us via email.

Do I need special software or hardware to read EBooks?

All you need is your PC, laptop or hand held device and the free Adobe Reader software. It is the widely used software and freely available on www.download.com

Can I print and copy my EBooks?

Yes. There are no restriction.

Shipping & Refund policy

We don't ship any physical books. We offer EBook for download in DIgital Format for your convenience. .
EBook purchase is normally not refundable.

Disclaimer and Limitation of Liability

This Website is provided on an "as is" basis.

We make no representations or warranties of any kind, express or implied, as to the operation of, your access to or the results of your access to the Website (including any related or linked websites) or the correctness, accuracy, timeliness, completeness or reliability of the information, content, materials or products included on this Website.

To the full extent permissible by applicable law, we disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

We will not be liable for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, any information on the Website, whether or not caused by any negligent act or omission. If any law prohibits the exclusion of such liability, we hereby limits its liability to the extent permitted by law, to the resupply of the said information.