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Business Process Management. Business Process Outsourcing. Process Improvement. Accelerating Process Improvement Methodology (APIM) Toolkit. CMMI Maturity Levels. Organizational Change.
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Business Process Management, Business Process Outsourcing, Process Improvement, Creating the Value Managed Enterprise
CMMI Maturity Levels, Organizational Change, Accelerating Process Improvement Methodology (APIM) Toolkit, Business Process Strategies, Business Process Outsourcing Contract, Transformational Outsourcing, BPO Vendor Selection, Managing the Buyer–Vendor Relationship.
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| No |
Book Title |
Authors |
Link |
| 1 |
Business Process Management—Practical Guidelines to Successful Implementations, Second Edition |
John Jeston and Johan Nelis |
|
| 2 |
Accelerating Process Improvement Using Agile Techniques |
Deb Jacobs |
Link |
| 3 |
Business Process Management and the Balanced Scorecard—Using Processes as Strategic Drivers |
Ralph F. Smith |
Link |
| 4 |
Business Process Management Applied—Creating the Value Managed Enterprise |
Charles Poirier and Ian Walker |
Link |
| 5 |
Business Process Management |
American Productivity & Quality Center |
Link |
| 6 |
Business Process Outsourcing—Process, Strategies, and Contracts, Second Edition |
John K. Halvey and Barbara M. Melby |
Link |
| 7 |
Business Process Outsourcing—The Competitive Advantage |
Rick L. Click |
Link |
| 8 |
CFO Insights—Achieving High Performance Through Finance Business Process Outsourcing |
Stewart Clements, Michael Donnellan and Cedric Read |
Link |
| 9 |
Process Improvement |
Team Publications |
Link |
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