Business Analysis, Second Edition | by Debra Paul, Donald Yeates and James Cadle (eds) | 2010 | ISBN: 9781906124618. BUSINESS ANALYSIS MATURITY MODEL. The Competencies of a Business Analyst. Business Analysis Process Model | KuTenk.Business Success Center.Life Success Coach.Career Success Resources.Cheap Bargain Discount Bookstores.Engineering Books.Management Books.Business Books.Computer Books.

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Business Analysis, Second Edition | by Debra Paul, Donald Yeates and James Cadle (eds) | 2010 | ISBN: 9781906124618. BUSINESS ANALYSIS MATURITY MODEL. The Competencies of a Business Analyst. Business Analysis Process Model

April 19th, 2011 | by kutenk |

Business Analysis, Second Edition
by Debra Paul, Donald Yeates and James Cadle (eds)
2010 (303 pages)
ISBN:9781906124618
Improving the effectiveness of IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides the tools to achieve this.
Business Analysis, Second Edition
Foreword
Abbreviations
Glossary
Preface
Chapter 1 – What is Business Analysis?
INTRODUCTION
THE ORIGINS OF BUSINESS ANALYSIS
THE DEVELOPMENT OF BUSINESS ANALYSIS
THE SCOPE OF BUSINESS ANALYSIS WORK
THE ROLE AND RESPONSIBILITIES OF A BUSINESS ANALYST
THE BUSINESS ANALYSIS MATURITY MODEL
THE FUTURE OF BUSINESS ANALYSIS
REFERENCES
FURTHER READING
USEFUL WEBSITES

Chapter 2 – The Competencies of a Business Analyst
INTRODUCTION
BEHAVIOURAL SKILLS AND PERSONAL QUALITIES
BUSINESS KNOWLEDGE
TECHNIQUES
THE RIGHT COMPETENCIES FOR THE RIGHT SITUATION
HOW CAN I DEVELOP MY COMPETENCIES?
INDUSTRY SKILLS FRAMEWORKS
INDUSTRY QUALIFICATIONS
SUMMARY
REFERENCES
FURTHER READING
USEFUL WEBSITES

Chapter 3 – Strategy Analysis
INTRODUCTION
THE CONTEXT FOR STRATEGY
WHAT IS STRATEGY?
STRATEGY DEVELOPMENT
EXTERNAL ENVIRONMENT ANALYSIS
INTERNAL ENVIRONMENT ANALYSIS
SWOT ANALYSIS
IMPLEMENTING STRATEGY
SUMMARY
REFERENCES
FURTHER READING

Chapter 4 – The Business Analysis Process Model
INTRODUCTION
AN APPROACH TO PROBLEM-SOLVING
THE PROCESS MODEL
INVESTIGATING THE SITUATION
CONSIDERING PERSPECTIVES
ANALYSING NEEDS
EVALUATING OPTIONS
DEFINING REQUIREMENTS
DELIVERING CHANGES
SUMMARY
REFERENCES
FURTHER READING

Chapter 5 – Investigation Techniques
INTRODUCTION
PRIOR RESEARCH
INVESTIGATION TECHNIQUES
QUANTITATIVE APPROACHES
DOCUMENTING THE CURRENT BUSINESS SITUATION
SUMMARY
REFERENCES
FURTHER READING

Chapter 6 – Stakeholder Analysis and Management
INTRODUCTION
STAKEHOLDER CATEGORIES AND IDENTIFICATION
ANALYSING STAKEHOLDERS
STAKEHOLDER MANAGEMENT STRATEGIES
MANAGING STAKEHOLDERS
STAKEHOLDER VIEWS
DEFINING STAKEHOLDER INVOLVEMENT—RACI AND RASCI CHARTS
SUMMARY
FURTHER READING

Chapter 7 – Modelling Business Systems
INTRODUCTION
SOFT SYSTEMS METHODOLOGY
BUSINESS PERSPECTIVES
BUSINESS ACTIVITY MODELS
BUSINESS EVENTS AND BUSINESS RULES
CRITICAL SUCCESS FACTORS AND KEY PERFORMANCE INDICATORS
VALIDATING A BUSINESS ACTIVITY MODEL
USE OF THE BUSINESS ACTIVITY MODEL IN GAP ANALYSIS
SUMMARY
REFERENCES
FURTHER READING

Chapter 8 – Modelling Business Processes
INTRODUCTION
ORGANISATIONAL CONTEXT
AN ALTERNATIVE VIEW OF AN ORGANISATION
THE ORGANISATIONAL VIEW OF BUSINESS PROCESSES
VALUE PROPOSITIONS
BUSINESS PROCESS MODELS
ANALYSING THE BUSINESS PROCESS MODEL
IMPROVING BUSINESS PROCESSES
PROCESS MEASUREMENT
SIX SIGMA
SUMMARY
REFERENCES
FURTHER READING
USEFUL WEBSITES

Chapter 9 – Gathering the Requirements
INTRODUCTION
THE PROBLEMS WITH REQUIREMENTS
A PROCESS FOR REQUIREMENTS ENGINEERING
ACTORS
REQUIREMENTS ELICITATION
BUILDING THE REQUIREMENTS LIST
REQUIREMENTS ANALYSIS
VALIDATING REQUIREMENTS
SUMMARY
REFERENCES
FURTHER READING

Chapter 10 – Documenting and Managing Requirements
INTRODUCTION
THE IMPORTANCE OF DOCUMENTATION
THE REQUIREMENTS DOCUMENT
THE REQUIREMENTS CATALOGUE
MANAGING REQUIREMENTS
CONCLUSION
FURTHER READING

Chapter 11 – Modelling Requirements
INTRODUCTION
MODELLING SYSTEM FUNCTIONS
MODELLING SYSTEM DATA
CLASS MODELS
SUMMARY
REFERENCES
FURTHER READING

Chapter 12 – Delivering the Requirements
INTRODUCTION
DELIVERING THE SOLUTION
CONTEXT
DELIVERY LIFECYCLES
APPROACH
ROLES IN DELIVERING REQUIREMENTS
DELIVERABLES
TECHNIQUES
CONCLUSION
REFERENCES
FURTHER READING

Chapter 13 – Making a Business and Financial Case
INTRODUCTION
THE BUSINESS CASE IN THE PROJECT LIFECYCLE
IDENTIFYING OPTIONS
ASSESSING PROJECT FEASIBILITY
STRUCTURE OF A BUSINESS CASE
INVESTMENT APPRAISAL
PRESENTATION OF A BUSINESS CASE
BENEFITS MANAGEMENT AND REALISATION
SUMMARY
FURTHER READING

Chapter 14 – Implementing Business Change
INTRODUCTION
INTRODUCING A NEW BUSINESS SYSTEM
THE NATURE OF CHANGE
THE ENVIRONMENT FOR CHANGE
ALIGNMENT
DEFINITION
DESIGN
IMPLEMENTATION
REALISATION
CONCLUSION
REFERENCES
FURTHER READING

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