Rethinking Retention in Good Times and Bad | by Richard P. Finnegan | 2010 | ISBN: 9780891062387. How To Retain High Performers During Layoffs. Developing an Employee Value Proposition (EVP). How To Strengthen Employment Brand. Ways to Hiring and Retaining Older Workers. Top Retention Tactics, Principles and Strategies.

Rethinking Retention in Good Times and Bad

by Richard P. Finnegan
2010 (306 pages)
ISBN:9780891062387

If you are losing workers you want to keep, this nuts-and-bolts guide offers specific strategies and tactics to put retention solutions in place across your company.

Get this Book by clicking below:

Rethinking Retention in Good Times and Bad —Breakthrough Ideas for Keeping Your Best Workers







Introduction – The Lesson of the Three Ps
Overview
An Assignment for All Seasons
How to Get the Most Out of This Book

Part I – The Rethinking Retention Model—Principles and Strategies
Chapter 1 – The Rethinking Retention Model
Overview
The Price of High Turnover
Introducing the Rethinking Retention Model
The Principles of the Rethinking Retention Model
The Strategies of the Rethinking Retention Model

Chapter 2 – Principles and Strategies for Steering Your Employee Retention Ship
The Principles
The Strategies
Next Up: Tactics

Part II – Putting Rethinking Retention to Work: Tactics
Chapter 3 – Employees Quit Jobs Because They Can
Overview
Top U.S. Recession-Proof Jobs
JobFox Top 25
Careerbuilder.com’s 10 Recession-Proof Jobs
A Career Expert Chimes In
Which Industries Have the Lowest Unemployment?
Top Reports of Worker Skills Shortages
Top Ways to Retain High Performers During Layoffs . . . “Because They Can”
Top Tips for Gathering Exit Data
True Stories
Closing Thoughts on “Because They Can”

Chapter 4 – Employees Stay for Things They Get Uniquely from You
Overview
Top Q&A for Developing an Employee Value Proposition (EVP)
Top Tips for Building Your Employment Brand
Top Ways to Conduct “Stay Interviews”
Top Strategic Employee Benefits
True Stories
Closing Thoughts on Why Employees Stay

Chapter 5 – Supervisors Build Unique Relationships that Drive Retention
Overview
Top Studies on Supervisors’ Retention Power
Top Supervisory Skills for Retention
True Stories
A Closing Call for Introspection



Chapter 6 – Hold Supervisors Accountable for Achieving Retention Goals
Overview
Top Methods for Setting Employee Retention Goals
Top Ways to Hold Supervisors Accountable
True Stories
Closing Thoughts on Holding Supervisors Accountable for Retention

Chapter 7 – Develop Supervisors to Build Trust with Their Teams
Overview
Top Behaviors that Cause Mistrust
Top Components of a Trust Training Program
Top Ways to Spot a Nontrusted Supervisor
True Stories
Closing Thoughts on Building Trust

Chapter 8 – Narrow the Front Door to Close the Back Door
Overview
Top Tips for Hiring Workers Who Stay
Top Extreme Employee Referral Ideas
Top Methods for Building Realistic Job Previews
Top Tips for Hiring and Retaining Older Workers
Top Questions to Ask Selection Vendors
True Stories
Closing Thoughts on Narrowing the Front Door to Close the Back Door





Chapter 9 – Script Employees’ First 90 Days
Overview
Top Retention Tactics for New Professionals
Set up early wins
Top Retention Tactics for New Hourly Employees
Top Inclusions for Your Onboarding Program
Top Questions Supervisors Should Ask New Hires
Top Guidelines for Successful Mentoring Programs
True Stories
Closing Thoughts on Scripting Employees’ First 90 Days

Chapter 10 – Challenge Policies to Ensure They Drive Retention
Overview
Top Compensation and Benefits Ideas to Improve Retention
Top Ideas for Increasing Schedule Flexibility
Top Ideas for Retaining Part-Time Employees
Top Ideas for Managing Telecommuters
Top Additional People-Management Practices to Build Glue
True Stories
Closing Thoughts on Policies, Practices, and Retention

Chapter 11 – Calculate Turnover’s Cost to Galvanize Retention as a Business Issue
Overview
Top Categories of Turnover’s Cost
Top Free Turnover Cost Calculators
Top Cost Ideas to Expand Your Thinking
True Stories
Closing Thoughts on Calculating Turnover’s Cost

Chapter 12 – Drive Retention from the Top
Overview
Top Executive Roles for Retention
Top Human Resources Roles for Retention
Top Finance Roles for Retention
Top Marketing Roles for Retention
True Stories
Closing Thoughts on Driving Retention from the Top

Conclusion – What Next?
Implementing the Retention Model
The Time Is Yesterday
Employee Retention Is a Really Good Thing

Appendix A – Case Studies: Hilton’s Call Centers and Curley & Pynn
Hilton’s Call Centers: Putting the Strategies and Tactics to Work in a Large Company
Curley & Pynn: A Customized Retention Plan for Small Business

Appendix B – Top Sections of the Bureau of Labor Statistics’ Website
Homepage: www.bls.gov/
Job Openings and Labor Turnover Survey (JOLTS): www.bls.gov/jlt/
Local Area Unemployment Statistics: www.bls.gov/lau/
Employment Projections: www.bls.gov/emp/
Wages by Area and Occupations: www.bls.gov/oes/current/oes_nat.htm#b00-0000
National Benefits Comparisons: www.bls.gov/news.release/pdf/ebs2.pdf
Resources for Business Leaders: www.bls.gov/audience/business.htm



Appendix C – 2007 vs 2008 Voluntary Quits and Job Openings by Private Industry1 (in 000s, low to high for quits by major industry group)
Notes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Conclusion



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• Today's Popular Posts

  • SAP SD Handbook | by Kogent Learning Solutions, Inc. | 2011 | ISBN: 9781934015346. SAP Sales and Distribution. Pricing and Taxes in SAP SD. Shipment, Delivery, and Warehouse Management. Sales Order Process. Consignment Stock Process. Shipment Process. Returnable Packaging Process.
  • Key Elements of Occupational Fraud. Fraud Triangle - motivation, opportunity, and rationalization.
  • Modern Engineering for Design of Liquid-Propellant Rocket Engines, Volume 147 | by Dieter K. Huzel and David H. Huang | ISBN: 9781563470134. Thrust-Chamber Cooling Design. Gas-Pressurized Propellant Feed Systems. Rocket Engine Materials.
  • Total Sustainability Management Model for Enterprise. What is Corporate Sustainability.
  • Project Planning and Scheduling Using Primavera P6: For all Industries Including Version 4 to 7 | by Paul E. Harris | 2010 | ISBN: 9781921059339. Project Architect Wizard. Multiple Project Scheduling. Enterprise Project Structure (EPS).
  • BUSINESS MODEL OF THE FIRM. Four types of business model change strategies. Nine basic business model building blocks.
  • Five Characteristics of Good Training. Improve Workplace Performance with Business Goals Alignment.
  • 5 Legal Elements of Fraud. How Fraud investigators look for evidence of intent to defraud.
  • Understand CHIEF OPERATIONS OFFICER's Key ROLES AND RESPONSIBILITIES
  • Common Types of Operational Risk. Internal fraud.External fraud.Legal and liability losses.Noncompliance with regulations.System failures.Inappropriate business practice.
  • Secrets of ProShow Experts: The Official Guide to Creating Your Best Slide Shows with ProShow Gold and Producer | by Paul Schmidt | 2011 | ISBN: 9781435454842. ProShow Producer Techniques. Powerful Image Presentation. Animation Tricks. Photography Tips
  • Multiphysics Modeling Using COMSOL: A First Principles Approach | by Roger W. Pryor | 2011 | ISBN: 9780763779993. COMSOL Multiphysics Modelers. Heat Flow Models. Hall Effect Model. 2D Axisymmetric Heat Conduction Modeling. 2D Resistive Heating Modeling. Thin Layer Resistance Modeling. Electrostatic Modeling
  • Three Factors for ensuring Successful Organizational Performance. Creating High Performance Organization.
  • Fundamentals of Healthcare Finance | by Louis C. Gapenski | 2009 | ISBN: 9781567933154. BASICS OF MANAGERIAL ACCOUNTING. Pricing Decisions and Profit Analysis. REVENUE CYCLE MANAGEMENT. Business Financing and the Cost of Capital.
  • Materials Selection in Mechanical Design, Third Edition | by Michael F. Ashby | ISBN: 9780750661683. Materials Science Books. Engineering Materials. Material Property Charts. Designing Hybrid Materials
  • Different Types of Risk. Operational Risk. Strategic Business Risk. Reputational Risk.
  • Introduction to Business Architecture | by Chris Reynolds | 2010 | ISBN: 9781435454224. Architecture for Information Technology Systems. Business Architecture Model. Product-Driven Business Structure. Service-Driven Business Structure. Price-Driven Business Structure. Reengineering for Efficiency.
  • Top 5 Project Management Office Functions
  • The Business Analyst's Handbook | by Howard Podeswa | 2009 | ISBN: 9781598635652. Business Analysis Templates, Tips and Checklists. Business Analyst's Toolkit. Business Process Modeling. IT Project Life Cycle. ITIL. IIBA and BABOK. UML.
  • Characteristics of Leading Supply Management Organizations. Supply Chain Management.
  • Construction Extension to the PMBOK® Guide, Third Edition | by Project Management Institute | ISBN: 9781930699526. Project Safety Management. Project Environmental Management. Project Claim Management. Project Management Framework. Key Project Management Processes. Project Management Knowledge Areas.
  • Industrial Refrigeration Handbook | by Wilbert F.Stoecker | ISBN: 9780070616233. REFRIGERATION IN FOOD PROCESSING. REFRIGERANT PROPERTIES. REFRIGERATED STORAGE OF UNFROZEN FOODS.
  • LTE: The UMTS Long Term Evolution: From Theory to Practice | by Stefania Sesia, Issam Toufik and Matthew Baker (eds) | 2009 | ISBN: 9780470697160. Radio Resource Management. Multiple Antenna Techniques. RS-Aided Channel Modelling and Estimation.
  • 4 Characteristics of Good Franchise. What Good Franchise Package should look like.
  • IBM Cognos 8 Report Studio Cookbook: Over 80 Great Recipes for Taking Control of Cognos 8 Report Studio | by Abhishek Sanghani | 2010 | ISBN: 9781849680349. Third-Party Tools for Cognos. Cognos Mashup Service.
  • 10 Key factors for marketing effectiveness.ENVIRONMENTAL SENSITIVITY.TIGHT CUSTOMER FOCUS.BALANCE PORTFOLIO.CUSTOMER ORIENTATION.COMMITMENT TO INNOVATION AND IMPROVEMENT.
  • Financial Statements: A Step-by-Step Guide to Understanding and Creating Financial Reports | by Thomas R. Ittelson | 2009 | ISBN: 9781601630230. Finance Books.
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  • Petroleum Related Rock Mechanics, 2nd Edition | by Erling Fjar, R. M. Holt, P. Horsrud, A. M. Raaen and R. Risnes | ISBN: 9780444502605. Petroleum Engineering Books. Rock Mechanics Analysis of Borehole Stability During Drilling. Reservoir Geomechanics.
  • Game Programming with Silverlight | by Michael Snow | 2010 | ISBN: 9781598639063. How to Create a Silverlight Application Project. Silverlight Game Tips and Tricks. Silverlight’s Tools.

• This Month's Popular Posts

  • Different Types of Risk. Operational Risk. Strategic Business Risk. Reputational Risk.
  • Common Types of Operational Risk. Internal fraud.External fraud.Legal and liability losses.Noncompliance with regulations.System failures.Inappropriate business practice.
  • 5 Legal Elements of Fraud. How Fraud investigators look for evidence of intent to defraud.
  • Five Characteristics of Good Training. Improve Workplace Performance with Business Goals Alignment.
  • Key Elements of Occupational Fraud. Fraud Triangle - motivation, opportunity, and rationalization.
  • Understand CHIEF OPERATIONS OFFICER's Key ROLES AND RESPONSIBILITIES
  • BUSINESS MODEL OF THE FIRM. Four types of business model change strategies. Nine basic business model building blocks.
  • IBM Cognos 8 Report Studio Cookbook: Over 80 Great Recipes for Taking Control of Cognos 8 Report Studio | by Abhishek Sanghani | 2010 | ISBN: 9781849680349. Third-Party Tools for Cognos. Cognos Mashup Service.
  • Multiphysics Modeling Using COMSOL: A First Principles Approach | by Roger W. Pryor | 2011 | ISBN: 9780763779993. COMSOL Multiphysics Modelers. Heat Flow Models. Hall Effect Model. 2D Axisymmetric Heat Conduction Modeling. 2D Resistive Heating Modeling. Thin Layer Resistance Modeling. Electrostatic Modeling
  • Quality Management Essentials. Key Concepts, Pros and Cons of Total Quality Management (TQM)
  • SAP SD Handbook | by Kogent Learning Solutions, Inc. | 2011 | ISBN: 9781934015346. SAP Sales and Distribution. Pricing and Taxes in SAP SD. Shipment, Delivery, and Warehouse Management. Sales Order Process. Consignment Stock Process. Shipment Process. Returnable Packaging Process.
  • Computer Organization and Design: The Hardware/Software Interface, Fourth Edition | by David A. Patterson and John L. Hennessy | 2009 | ISBN: 9780123744937. Multicores, Multiprocessors, and Clusters. Interfacing I/O Devices to the Processor, Memory, and Operating System. Graphics and Computing GPUs.
  • The Financial Management of Hospitals and Healthcare Organizations, Fourth Edition | by Michael Nowicki | ISBN: 9781567932775. Medicare and Medicaid. How to Set Charges in Healthcare. How to Manage Accounts Receivable. Materials and Inventory Management. Financial Analysis and Management Reporting
  • Fundamentals of Modern VLSI Devices, Second edition | by Yuan Taur and Tak H. Ning | 2009 | ISBN: 9780521832946. Basic Device Physics. MOSFET Devices Design. CMOS Device Design. Bipolar Devices Design. Nonvolatile Memory Design. Silicon-on-Insulator Devices. VLSI Device Technology
  • The Nalco Water Handbook, Third Edition | by Daniel Flynn | 2009 | ISBN: 9780071548830. Factors Affecting Water Quality. Raw Water Clarification and Filtration. Reverse Osmosis and Nanofiltration. Boiler Feedwater Treatment. Cooling Water Treatment and Control. Biological Waste Treatment. Membrane Filtration in Drinking Water Systems.
  • The Principles of Naval Architecture Series: Intact Stability | The Society of Naval Architects and Marine Engineers | 2010. Detailed Estimates of Vessel Weights and Position of Center of Gravity. Merchant Ship Stability Criteria. Ship Stability during Dry Docking.
  • 20 Key Dimensions of Organizational Climate
  • How to be a good interviewer. Guidelines for Conducting and Analyzing Interviews.
  • Wiley CPA Examination Review,: Problems and Solutions 2009-2010, 36th Edition, Volume 2 | by Patrick R. Delaney and O. Ray Whittington | 2009 | ISBN: 9780470453377. Financial Accounting Books. Auditing and Attestation Problems and Solutions
  • 8 Sales Forecasting Techniques.Marketing models.Statistical demand analysis.Subjective methods of forecasting.Derived demand.Smoothing.Decomposition analysis.
  • New Trading Systems and Methods, Fourth Edition | by Perry J. Kaufman | ISBN: 9780471268475. Charting Systems and Techniques. DAY TRADING USING PRICE PATTERNS. ADAPTIVE INTRADAY BREAKOUT SYSTEM. GAMBLING TECHNIQUES — THE THEORY OF RUNS.
  • Strategic Human Resource Management: A Guide to Action, Fourth Edition | by Michael Armstrong | ISBN: 9780749453756. Organization Development Strategy. Corporate Social Responsibility Strategy. Employee Engagement Strategy. Human Capital Management Strategy. Learning and Development Strategy
  • Industrial Refrigeration Handbook | by Wilbert F.Stoecker | ISBN: 9780070616233. REFRIGERATION IN FOOD PROCESSING. REFRIGERANT PROPERTIES. REFRIGERATED STORAGE OF UNFROZEN FOODS.
  • Secrets of ProShow Experts: The Official Guide to Creating Your Best Slide Shows with ProShow Gold and Producer | by Paul Schmidt | 2011 | ISBN: 9781435454842. ProShow Producer Techniques. Powerful Image Presentation. Animation Tricks. Photography Tips
  • Design of Reinforced Concrete, Eighth Edition | by Jack C. McCormac and Russell Brown | 2009 | ISBN: 9780470279274. Civil Engineering Books. STRUCTURAL MATERIALS FOR BUILDINGS AND BRIDGES. STRUCTURAL SAFETY DESIGN. DESIGN OF DOUBLY REINFORCED BEAMS. Continuous Reinforced Concrete Structures
  • SAP ERP Financials and FICO Handbook | by S. N. Padhi | 2010 | ISBN: 9780763780807. Enterprise Resource Planning Books. COST CENTER ACCOUNTING (CO-CCA). G/L ACCOUNTING (FI-G/L). PROFIT CENTER ACCOUNTING (PCA). PRODUCT COSTING (CO-PC). ASSET ACCOUNTING (AA). INTERNAL ORDER (CO-IO)
  • Inventory Planning and Control. How Much to Order and When to Order. 4 Approaches to Volume-Timing Inventory decision.
  • Beginning Game Programming, Third Edition | by Jonathan S. Harbour | 2010 | ISBN: 9781435454279. Game Programming with Windows and DirectX. Game Programming Toolbox. Learning the Basics of 3D Rendering. Game Development Websites. Game Reviews and Download Sites
  • ERP Books. SAP MM Questions and Answers | by Kogent Learning Solutions, Inc. | 2010 | ISBN: 9780763781446. SAP Materials Management. Materials Requirement Planning. mySAP ERP Applications. Inventory Management. Procurement and Purchasing Management.
  • Programming Language Pragmatics, Third Edition | by Michael L. Scott | 2009 | ISBN: 9780123745149. Core Issues in Programming Language Design. Functional Languages. Logic Languages. Prolog Logic Programming. Concurrent Programming Fundamentals. Scripting Languages. How to Build a Runnable Program.