Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance | by Jack E. Edwards, John C. Scott and Nambury S. Raju | ISBN: 9780787994877. HR Books. Proven Strategies for Implementing HR Program.
Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance
by Jack E. Edwards, John C. Scott and Nambury S. Raju
ISBN:9780787994877
Including real-world techniques, strategies, and examples to illustrate the recommended steps and actions, this book offers a systematic method for enhancing the value and impact of HR and supporting its emerging role as a strategic organizational leader.
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Evaluating Human Resources Programs—A 6-Phase Approach for Optimizing Performance
About This Book
Why is this topic important?
What can the reader achieve with this book?
How is the book organized?
About Pfeiffer
Preface
Why We Wrote This Book
Objectives of This Book
A Few Words of Thanks
Overview Human Resources (HR) Program Evaluation
Chapter Objectives
Use the Approach That Best Addresses Your HR Program Evaluation’s Objectives
Integrate Ongoing and Periodic Program Evaluations into the Operation of HR Programs
Consider Our General Philosophy of HR Program Evaluation
Be Prepared to Address Potential Excuses for Not Conducting an HR Program Evaluation
A Look at How the Remainder of the Book Is Organized
Deviate from Our Approach When It Makes Sense for Your Evaluation
Phase 1 – Identify Stakeholders, Evaluators, And Evaluation Questions
Chapter Objectives
Identify Stakeholder Groups
Identify the Evaluation Team
Identify Evaluation Questions
Conclusions
Phase 2 – Plan The Evaluation
Chapter Objectives
Determine the Resources Needed to Conduct the Evaluation
Lay Out Plans for Data Collection
Identify the Data Analyses Before the Data Are Collected
Plan the Procedures for Supplying Feedback
Enhance Buy-In from Top Management
Conclusions
Phase 3 – Collect Data
Chapter Objectives
Select Optimum Data Collection Methods and Data Sources
Use Evaluation Research Designs That Address Practical Constraints
Enhance Data Quality During Data Collection
Beware of Becoming Sidetracked During Data Collection
Conclusions
Phase 4 – Analyze And Interpret Data
Chapter Objectives
Create and Modify a Database
Take Full Advantage of Descriptive Statistics
Address Additional Concerns in Deciding Whether Inferential Statistics Are Appropriate
Look for Areas in Which Findings Support and Conflict with Other Findings
Conclusions
Phase 5 – Communicate Findings And Insights
Chapter Objectives
Stick to the Basics Found in Any Good Communication Strategy
Depict Findings and Recommendations Visually
Deliver the Product Orally and in Writing
Conclusions
Phase 6 – Utilize The Results
Chapter Objectives
Adjust, Replace In-House, or Outsource the HR Program
Leverage Insights Relevant to Evaluation Use
Incorporate Proven Strategies for Implementing Results
Conclusions
References
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