Security Manager’s Guide to Disasters: Managing Through Emergencies, Violence, and Other Workplace Threats | by Anthony D. Manley | 2009 | ISBN: 9781439809068. Disaster Management Books. Security and Safety Management. The Emergency Procedure Plan. Criminal and Civil Litigation
Security Manager’s Guide to Disasters: Managing Through Emergencies, Violence, and Other Workplace Threats
by Anthony D. Manley
2009 (408 pages)
ISBN:9781439809068
Covering a range of major occurrences that could threaten or harm any business or institutional entity, this book offers guidance on how to prepare for a potential crisis, what to do in the event of one, and how to mitigate the effects.
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Security Manager’s Guide to Disasters—Managing Through Emergencies, Violence, and Other Workplace Threats
Preface
Introduction
The Loss-Prevention Professional
Liability Issues
Preparation and Confrontation
Section 1
Chapter 1 – Loss Prevention
The Objective for Security and Safety
Disaster Defined
Loss Prevention Defined
The Role of Loss Prevention
The Role of the Loss-Prevention Manager
The Necessary Attributes of a Loss-Prevention Manager
Conclusion
Chapter 2 – The Emergency Procedure Plan
Overview
Emergency Planning
The Emergency Response Team
Protective and Emergency Equipment
In Summary
Section 2
Chapter 3 – Specific Threats and Emergencies
Chapter 4 – Critical Business Threats that Cause Emergency Situations
Chapter 5 – Terrorism
Public Awareness
Terrorism Defined
Targets of the Terrorist
Chapter 6 – Weapons of Mass Destruction of the First Class
Threat of an ABC Attack
Chemical Attack
Conclusion
Chapter 7 – Weapons of Mass Destruction of the Second Class
Bombs and Bomb types
Suspicious Packages and Mailings
Chapter 8 – Combating Terrorism
Overview
Assessment
Chapter 9 – Bombs and Bomb Threats
The Warning
Building explosion
Threat Analysis
Evacuations
Claimed Responsibility for the Detonation of the Device
Precautionary Procedure
Chapter 10 – Other Serious Emergencies that Can Become Disasters
Sabotage
Industrial Espionage
Intellectual Property: Intrusion and Protection
Protection from Loss
Chapter 11 – Computer Theft and Sabotage
Overview
Emergence of Cyber Terrorism
Chapter 12 – The Protection of Proprietary Information
Overview
IT Security
The Four Deadly Security Sins
Cyber Criminal and Terrorist Activity
Conclusion
Section 3
Chapter 13 – Natural, Accidental, and Intentional Occurrences
Human-Made Disasters and Catastrophes
Haphazard and Unplanned Disasters
Chapter 14 – Natural and Common Environmental Occurrences
Pandemic
Earthquakes and Volcanic Eruption
Tornadoes
Hurricanes
Excessive Rain, Snow, and Blizzards
Coastal Flooding
Global Warming
Chapter 15 – Accidental, Intentional, or Unintentional Acts
Wildfire
Fire
Gas Leaks
Chemical Spills
Human Events
Public Events
Chapter 16 – Accidental Occurrences and Medical Emergencies
Chapter 17 – Infectious and Health Hazards
Bloodborne Pathogens
Hazards in the Workplace
Hazardous Materials
Chemical and Toxic Spills
Prevention
Chapter 18 – Fire Emergency
Overview
The Effect of Fire Upon People
The Fire Command Station
Fire Strategy and Training
Chapter 19 – Fire Science and Fire Classification
Fire Science
Conclusion
Chapter 20 – Fire Safety Procedures and Guidelines
The Fire Safety Director
Assignment of Safety Personnel
Section 4
Chapter 21 – The Disaster Management Process
Introduction
Business Disruption
Command Structure
Operational Objectives
Disaster Preparedness Considerations
Pre-incident Planning and Assignment of Responsibility
Chapter 22 – Disaster Management of the Incident
Identification and Evaluation
Outline for Risk Determination and Evaluation
Training Assessment
Drills and Inspections
Response and Control of the incident
The Response Process
The Stabilization Process
Considerations
Post-Planning
Recovery and Restoration of Services
The ANSIR Program
National Security Threat List
Larceny and Liability Concerns During Emergencies
The Media
Section 5
Chapter 23 – Terrorism and Violence
Chapter 24 – Violence in the Workplace
Overview
Workplace Violence Defined
OSHA Categories of Violence
Workplace Violence: A Perspective
Specific Acts of Violence
Effect of Violence on the Workplace
Causes of Violence
Characteristics of Persons Who Commit Acts of Violence in the Workplace
Evaluating the Threat
Encreasing the Level of Safety in the Workplace
Legal Pitfalls and Responsibilities
Policies and Procedures
Chapter 25 – The Documentation of Poor Performance or Abnormal Behavior
The Loss-Prevention Department
Documentation
Investigation and Evaluation
Records
Chapter 26 – Strikes
Defined
Picket Actions
Picketing Issues
Accepted Business Practices
Chapter 27 – Civil Disturbances
Overview
Building Security and Access Control
Prevention Strategies
Section 6
Chapter 28 – Familiarization with Criminal and Civil Litigation
Introduction
Awareness
The Application of Criminal or Civil Law
Chapter 29 – Criminal Law
Criminal Liability
Liability of Corporations
Chapter 30 – Civil Law
Overview
The Question of Foreseeability
Civil Liability
Basis for a Lawsuit
Liability Contemplated
Chapter 31 – Possible Criminal and Civil Liability that Loss-Prevention Personnel May encounter
Chapter 32 – Premises Liability
Chapter 33 – Vicarious Liability
Chapter 34 – Product Liability
Chapter 35 – Contractual Liability
Chapter 36 – The Criminal and Civil Litigation Process
Pre-Litigation
Litigation
Chapter 37 – Privacy Rights and Civil Rights Violations
Violation of Civil Rights
Sexual Harassment
The Civil Rights Act of 1964
The “Color of State Law”
The Americans with Disability Act (ADA)
Chapter 38 – Right to Privacy
Covert Surveillance
Wiretaps and telephone Recordings
Employee Searches
Chapter 39 – The Invasion of Privacy and Defamation
Invasion of Privacy
Defamation
Chapter 40 – Incident Investigation
Control of the Scene
Accident Investigation and Insurance Fraud
Epilogue
The Weakest Link in U.S. Security
The Issue of Wages and Aptitude
The Case for Contractual or Proprietary Security Officers
Governmental Services
Appendix A
Emergency Procedures Summarized
The Basics of Disaster Management in the Business Community
The Disaster Management Process Summarized
Procedures to Follow during a Civil Disorder
Workplace Violence: Mediation and Conflict Resolution
Guidelines for Evaluating Bomb Threat Credibility
Bomb threat Procedure
Clarification
Bomb Threats and Search Techniques
Weapons of Mass Destruction: Atomic, Biological, and Chemical Warfare
Coastal Areas of the United States
Volcano and earthquake History*
Competitive Intelligence: Company Profiles
Appendix B
Training in Security and Safety
The Safety Committee
Hepatitis A, B, and C
Hazard Communication Standard (29 CFR 1910.1200)
Response to an OSHA inspection by the Loss-Prevention Department
Appendix C – Homeland Security Defined
Terrorism
Catastrophic National Disasters
Catastrophic Accidents
Critical Infrastructure and Key Resources of Concern
Appendix D
Endnotes
Glossary
Bibliography
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