The Six Sigma Leader: How Top Executives Will Prevail in the 21st Century | by Peter Pande | ISBN: 9780071454087. Smart Leadership Principles. Leading with Facts and Data. Building Leadership Teamwork
The Six Sigma Leader: How Top Executives Will Prevail in the 21st Century
by Peter Pande
ISBN:9780071454087
Driven by a vision of great leadership, this strategic guide is an essential resource for managers at all levels and a call to action for any leader seeking to create a legacy of achievement.
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The Six Sigma Leader—How Top Executives Will Prevail in the 21st Century
Foreword
Introduction—A New Standard for 21st-Century Leaders
Overview
Six Sigma: From Counting to Improving to Leading
Leaders and Six Sigma: What Now and What’s Next?
Encouraging Words: The “10-Second Rule”
Roadmap for the Book
Chapter 1 – What Is Six Sigma Leadership?
Defining Six Sigma Leadership
Leadership Tug-of-War
Striking a Balance: Smart Leadership
And versus Or
Competence and Consciousness
A Vision for Better Leadership
Chapter 2 – Change and Constancy
Overview
Portfolio Management
Busy People
How Much Change?
Bigger—Or Smaller—Is Not Better
Planning Your Portfolio
Executing Change
The Beauty of Constancy
Chapter 3 – Certainty and Doubt
The Infallible Leader
Leading with Facts and Data
Challenging Assumptions
Ask Doctor Science!
Planning for Fire
Chapter 4 – Speed and Deliberateness
Overview
The Illusion of Speed
Speed as a Discipline
Defining and Interpreting Speed
Failing to Success
Everyday Speed (Lean Leadership)
Chapter 5 – Teamwork and Independence
Overview
What is Leadership Success?
A Vision of Leadership Teamwork
Building Leadership Teamwork
Points of Initiation
Looking Up and Out
Bring Me Solutions!
Chapter 6 – Now, Tomorrow, and Next Year
Balancing Your Time Horizon
The Usual Suspects
Short-Term Efforts
Selecting the Right Change Strategy
Mid-Term Projects
Compressing or Extending the Time Window
Long-Term Vision and Initiatives
Chapter 7 – Customer First … and Last
Overview
The Lost Customer
The Law of the Ignorant Customer
The Customer’s Customer’s Customer
Asking, Interpreting, Testing
Finding the Middle Ground
Pay (No) Attention to the Customer
Chapter 8 – Selling People, Telling People
Overview
What Do Followers Want?
Pulling and Pushing the Oars
Shared Responsibility
Results = Quality × Acceptance
Consensus and Enforcement
Chapter 9 – Bringing Six Sigma Leadership to Life
Overview
Positive and Limiting Forces for Six Sigma Leadership
Whose Medicine is this?
Adopting Six Sigma Leadership Yourself
Building Six Sigma Leadership in Your Organization
Striving for a New Standard
Afterword—Life under Six Sigma Leadership
Overview
Setting the Scene
All Systems Go?
Unraveling in the Door-Lock Division
Testing Some Assumptions
Sam Takes Some First Steps
Smart Leadership Pays Off at Global Lock
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