The Business Plan Workbook: The Definitive Guide to Researching, Writing Up and Presenting a Winning Plan, 6th Edition | by Colin Barrow, Paul Barrow and Robert Brown | ISBN: 9780749452315. Plan for Market Research. Developing Competitive Business Strategy

December 27, 2009 by kutenk
Filed under: Business Books 

The Business Plan Workbook: The Definitive Guide to Researching, Writing Up and Presenting a Winning Plan, 6th Edition

by Colin Barrow, Paul Barrow and Robert Brown
ISBN:9780749452315

Supported by real-life examples of successful plans from both entrepreneurs and larger businesses, this book brings together the process and procedures required to produce that persuasive business plan.

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The Business Plan Workbook—The Definitive Guide to Researching, Writing Up and Presenting a Winning Plan, 6th Edition







Preface
How to Use the Workbook
OVERVIEW
PHASE 1: HISTORY AND POSITION TO DATE
PHASE 2: MARKET RESEARCH
PHASE 3: COMPETITIVE BUSINESS STRATEGY
PHASE 4: OPERATIONS
PHASE 5: FORECASTING RESULTS
PHASE 6: BUSINESS CONTROLS
PHASE 7: WRITING UP AND PRESENTING YOUR BUSINESS PLAN




Why Prepare a Business Plan?
What Backers Look Out for
OVERVIEW
EVIDENCE OF MARKET ORIENTATION AND FOCUS
EVIDENCE OF CUSTOMER AND USER ACCEPTANCE
PROPRIETARY POSITION
FINANCIERS’ NEEDS
BELIEVABLE FORECASTS
SUGGESTED FURTHER READING

Phase 1 – History and Position to Date
Assignment 1 – Business Purpose and Aims

OVERVIEW
FRANCHISING AND NETWORK MARKETING
SUGGESTED FURTHER READING

Assignment 2 – A Description of Your Business
OVERVIEW
YOU AND YOUR TEAM
BUILDING THE TEAM
YOUR BUSINESS NAME
REGISTER A DOMAIN NAME
DECIDING THE LEGAL FORM OF YOUR BUSINESS
PAST ACHIEVEMENTS
SUGGESTED FURTHER READING

Assignment 3 – A Description of Your Products and/or Services
OVERVIEW
DESCRIPTION OF PRODUCTS AND/OR SERVICES
READINESS FOR MARKET
PROPRIETARY POSITION
PATENTS PROTECT ‘HOW SOMETHING WORKS’
TRADEMARKS PROTECT ‘WHAT SOMETHING’S CALLED’
DESIGN REGISTRATION PROTECTS ‘HOW SOMETHING LOOKS’
COPYRIGHT PROTECTS ‘WORK ON PAPER, FILM AND CD’
PROTECTING INTERNET ASSETS
COMPARISON WITH COMPETITIVE PRODUCTS AND SERVICES
SOME PRODUCT TURN-OFFS
ONE PRODUCT MUST: QUALITY
SUGGESTED FURTHER READING

Phase 2 – Market Research
Assignment 4 – Customers

OVERVIEW
RECOGNIZING CUSTOMER NEEDS
DEFINING THE PRODUCT IN THE CUSTOMERS’ TERMS
WHO WILL BUY FIRST?
SUGGESTED FURTHER READING

Assignment 5 – Competitors
RESEARCH ON COMPETITORS
ANALYSING THE COMPETITION
DECIDING ON ADVANTAGE
SUGGESTED FURTHER READING

Assignment 6 – A Plan for Market Research
OVERVIEW
THE SEVEN STEPS TO EFFECTIVE MARKET RESEARCH
FIRST STEPS
DOING ONLINE QUESTIONNAIRES
SUGGESTED FURTHER READING

Phase 3 – Competitive Business Strategy
Assignment 7 – Pricing

OVERVIEW
COSTS
CONSUMER PERCEPTIONS
COMPETITION
ELASTICITY OF DEMAND
COMPANY POLICY
BUSINESS CONDITIONS
CHANNELS OF DISTRIBUTION
CAPACITY
MARGINS AND MARKETS
REAL-TIME PRICING
SUGGESTED FURTHER READING

Assignment 8 – Advertising and Promotion
PROMOTION/ADVERTISING CHECKLIST
WHAT MEDIA SHOULD YOU USE?
ADVERTISING AND PROMOTION OPTIONS
SUGGESTED FURTHER READING

Assignment 9 – Place and Distribution
OVERVIEW
LOCATION
OUTSOURCING
PREMISES
CHANNELS OF DISTRIBUTION
SUGGESTED FURTHER READING

Phase 4 – Operations
Assignment 10 – The Selling Methods Plan

OVERVIEW
HOW SELLING WORKS
USING AGENTS
GETTING PAID
SUGGESTED FURTHER READING

Assignment 11 – Making, Outsourcing and Supplies
OVERVIEW
MAKING AND ASSEMBLING
MATERIALS AND SOURCES OF SUPPLY
SUGGESTED FURTHER READING

Assignment 12 – People and Related Administrative Procedures
RECRUITMENT AND SELECTION
WHERE CAN YOU FIND GREAT EMPLOYEES
HIRING PEOPLE
MANAGING EMPLOYEES
LEGAL ISSUES IN EMPLOYING PEOPLE
SUGGESTED FURTHER READING



Assignment 13 – Legal and Regulatory Factors Affecting Operations
OVERVIEW
CUSTOMER-FACING REGULATIONS
COMPUTING TAXES
SUGGESTED FURTHER READING

Assignment 14 – Building a Website
OVERVIEW
WEBSITE BASICS
DESIGNING YOUR WEBSITE
GETTING SEEN
CHOOSING AN INTERNET SERVICE PROVIDER (ISP)
SUGGESTED FURTHER READING




Assignment 15 – Communication Systems
OVERVIEW
TELEPHONE SYSTEMS
ABSENT MESSAGING
POSTAL MATTERS
COMPUTERS, HARDWARE, SOFTWARE AND SECURITY SYSTEMS
SECURITY AND BACK-UP SYSTEMS
THE VITAL SOFTWARE
SUGGESTED FURTHER READING

Phase 5 – Forecasting Results
Assignment 16 – The Sales Forecast

OVERVIEW
SUGGESTED FURTHER READING

Assignment 17 – Pro Forma Cash-flow Statement
CASH-FLOW VERSUS PROFIT
CASHFLOW ASSUMPTIONS
AVOIDING OVERTRADING
ESTIMATING START-UP CASH REQUIREMENTS
PRE-TRADING CASH-FLOW FORECAST
SUGGESTED FURTHER READING

Assignment 18 – Pro Forma Profit and Loss Statement
OVERVIEW
SOME GROUND RULES
THE ACCRUAL CONCEPT
THE DIFFERENCE BETWEEN PROFIT AND CASH
STRUCTURING THE PROFIT AND LOSS ACCOUNT
MAKING PROFIT PROJECTIONS
SUGGESTED FURTHER READING

Assignment 19 – Pro Forma Balance Sheet
OVERVIEW
THE LANGUAGE OF THE BALANCE SHEET
SOME GROUND RULES
SUGGESTED FURTHER READING

Assignment 20 – Break-even Analysis
CALCULATING YOUR BREAK-EVEN POINT
BREAKING EVEN
CAPITAL INTENSIVE VERSUS ‘LEAN AND MEAN’
PROFITABLE PRICING
FROM THE PARTICULAR TO THE GENERAL
GETTING HELP WITH BREAK-EVEN
EXAMPLE: WAVENDON PLUMBING
SUGGESTED FURTHER READING

Assignment 21 – Financing Requirements
OVERVIEW
WHY DO YOU NEED THE MONEY?
WHAT TYPE OF MONEY DO YOU NEED?
SOURCES OF FINANCE
USING YOUR OWN RESOURCES
BORROWING MONEY
GETTING AN INVESTOR
GOING PUBLIC
MONEY FOR FREE
SUGGESTED FURTHER READING

Phase 6 – Business Controls
Assignment 22 – Financial Controls

OVERVIEW
KEEPING THE BOOKS
BASIC BUSINESS RATIOS
RATIO ANALYSIS SPREADSHEETS
SUGGESTED FURTHER READING



Assignment 23 – Sales and Marketing Controls
OVERVIEW
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND SALES FORCE MANAGEMENT SYSTEMS
SUGGESTED FURTHER READING

Assignment 24 – Other Business Controls
OVERVIEW
SUGGESTED FURTHER READING

Phase 7 – Writing Up and Presenting Your Business Plan
Assignment 25 – Writing Up and Presenting Your Business Plan

OVERVIEW
PACKAGING
LAYOUT AND CONTENT
WRITING AND EDITING
WHO TO SEND IT TO
THE ORAL PRESENTATION
SOME FINAL MATTERS
SUGGESTED FURTHER READING

Appendix A – Sources of Business Help Information and Advice — UK and International
UNITED KINGDOM
OVERSEAS AGENCIES

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