Managing Facilitated Processes: A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators | by Dorothy Strachan and Marian Pitters | 2009 | ISBN: 9780470182673. Facilitation Approach and Style. Enable Participant Engagement

December 6, 2009 by kutenk
Filed under: Business Books 

Managing Facilitated Processes: A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators

by Dorothy Strachan and Marian Pitters
2009 (208 pages)
ISBN:9780470182673

Featuring practice guidelines, examples, and time-saving tools, this book helps people make thoughtful decisions about managing successful gatherings.

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Managing Facilitated Processes—A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators







Web Contents
Introduction
Overview
About This Book
A Quick Lookup Resource


Part One – From Contact to Contract
Chapter 1 – Initial Contact

Overview
Completing a Preliminary Screen
Decision Making After the Screen
Communicating a Decision

Chapter 2 – Building Agreements That Work
Overview
Types of Agreements
Drafting Agreements
Agreements in Action: Four Maxims
Work Plans and Cost Estimates
Acting on Values

Part Two – Approach and Style
Chapter 3 – Approach

Integrated
Customized
Systematic
The Approach in Action: Integrated, Customized, Systematic

Chapter 4 – Style
Overview
High-Tech Teddy
Controlling Caroline
Loosey-Goosey Lucy
Overconsulting Oliver
Anxious-to-Please Annie
Bureaucratic Bill
Optimizing Management Styles

Part Three – Management × 5: Participants, Speakers, Logistics, Documents, Feedback
Chapter 5 – Participants

Overview
Clarify the Rationale for Participation
Monitor the Mix and Number of Participants
Create the Invitations

Chapter 6 – Speakers
Overview
Speaker Management
Presentation Guidelines

Chapter 7 – Logistics
Overview
Select and Set Up the Site
Enable Participant Engagement
Mobilize Yourself
Love Those Logistical Letdowns!

Chapter 8 – Documents
Overview
Match the Documents to the Process
Produce the Documents

Chapter 9 – Feedback
Overview
Review Feedback Approach and Tools
Finalize and Produce Feedback Tools
Sample Feedback Tools

Chapter 10 – Endings and Beginnings
Overview
For the Session
For Yourself

References


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