Think Again: Why Good Leaders Make Bad Decisions and How to Keep It From Happening to You | by Sydney Finkelstein, Jo Whitehead and Andrew Campbell | ISBN: 9781422126127. Leadership Books.
Think Again: Why Good Leaders Make Bad Decisions and How to Keep It From Happening to You
by Sydney Finkelstein, Jo Whitehead and Andrew Campbell
ISBN:9781422126127
Showing how the usually beneficial processes of the human mind can become traps when we face big decisions, this book deconstructs bad decisions, as they unfolded in real time, to show how you can avoid the same fate.
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Think Again—Why Good Leaders Make Bad Decisions and How to Keep It From Happening to You
Introduction
Overview
The Decisive Heart
Flaws of the Jungle
Part One – How Your Brain Makes Decisions
Chapter One – In the Eye of the Storm
Overview
Data Points
Brains at Work
Decisively Unconscious
The Brain and Matthew Broderick
Chapter Two – Pattern Recognition
Overview
Gaps in the Pattern
Out on a Limb
Checkmate on Reality
Unconscious Processes
Mercury Rising
How We Fill Gaps
The Wisdom of Tennis
Red Flags in Pattern Recognition
Chapter Three – Emotional Tagging
Overview
Military Maneuvers
The Iowa Gambling Task
Games of Tag
Emotions and Commitment
Emotional Power
Implications for Decision Making
Chapter Four – One Plan at a Time
Overview
Superior Plans
How We Make Decisions
Primed to Decide
Admiral Yamamoto’s Decision
Unconscious Yamamoto
Part Two – Why Decisions Go Wrong
Chapter Five – Misleading Experiences
Overview
Driven by Experience
Unconsciously Misled
Risky Shortcuts
False Analogies
Identifying Misleading Experiences
Leading Questions
Chapter Six – Misleading Prejudgments
Overview
Tags That Lead Us Astray
Hoover’s Great Depression
Stuck on Spirits
Cognitive Dissonance
Getting Anchored
Overconfidence Bias
Left with Prejudgments
Identifying Misleading Prejudgments
Use Prejudgments Judiciously
Chapter Seven – Inappropriate Self-Interest
Overview
Self-Interest Beats Objectivity
Unconsciously Self-Interested
Evolutionary Insights
How Self-Interest Affects Strategic Decisions
I Want It—Now!
Self-Interest—the Bottom Line
Take More Precautions!
Identifying Inappropriate Self-Interest
Chapter Eight – Inappropriate Attachments
Overview
Astonishing Attachments
An Astonishing Range of Attachments
Sunny or Sinister?
Attachments Beguile Us
Attachments Feel Good
Identifying Inappropriate Attachments
Part Three – Red Flags and Safeguards
Chapter Nine – Reducing Risks with Safeguards
Overview
Learning from Disaster
Safer with Safeguards
The Iraq Decision
Which Projects to Cut?
Alternatives to Safeguards
Just Enough Process
Chapter Ten – Selecting Safeguards
Overview
Using Intuition to Select Safeguards
Adding Some Structure
Picking Safeguards in More Complex Situations
Chapter Eleven – Leaders Make Good Decisions
Overview
I Didn’t Realize It Was Happening
I Will Do Whatever It Takes to Make Sure It Doesn’t Happen Again
Leaders Make Good Decisions
Appendix I – Database of Cases
Appendix II – Database of Safeguards
Experience, Data, and Analysis
Group Debate and Challenge
Governance
Monitoring
One Other Type of Safeguard: Organizational and Environmental Context
Notes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
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