Intrinsic Motivation at Work: What Really Drives Employee Engagement | by Kenneth W. Thomas | 2009 | ISBN: 9781576755679. Motivation Books. Worker Development. Four Intrinsic Rewards.
Intrinsic Motivation at Work: What Really Drives Employee Engagement
by Kenneth W. Thomas
2009 (241 pages)
ISBN:9781576755679
By identifying four intrinsic rewards and explaining exactly how and why they build engagement, this book provides a diagnostic framework to evaluate which need boosting and how to boost them.
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Intrinsic Motivation at Work—What Really Drives Employee Engagement
Preface
Acknowledgements
Part 1 – What Engagement Looks Like Today
1 How Work Has Changed
Overview
How Work Used to Be: The Compliance Era
The Last Three Decades
Employee Engagement
Intrinsic and Extrinsic Rewards
2 The Rediscovery of Purpose
What Is Work, Anyway?
Two Important Facts About Purposes
How Purpose Got Removed from Work
Why Purpose Is Back at Work
The Human Need for Purpose
Purpose-Centered Leadership
Not All Purposes Are Equally Engaging
Shared Purposes Transform Relationships
3 Self-Management in the Pursuit of Purpose
What ’s Involved in Self-Management?
Work Engagement
What Happens to Managerial Control?
Worker Development
Part 2 – The Intrinsic Rewards That Drive Engagement
4 Four Intrinsic Rewards- Meaningfulness, Choice,Competence,And Progress
The Four Intrinsic Rewards
Sense of Meaningfulness
Sense of Choice
Sense of Competence
Sense of Progress
5 How the Intrinsic Rewards Work—and Their Effects
Overview
Rational-Economic Thinking and Its Limitations
How the Intrinsic Rewards Reinforce Engagement: The Energy Cycle
A Healthy, Sustainable Form of Motivation
Outcomes of the Intrinsic Rewards
6 A Diagnostic Framework for Rewards
Why Do You Need a Diagnostic Framework?
Step 1: Gauging the Strengths of the Intrinsic Rewards
Step 2: Addressing the Building Blocks for a Reward
Part 3 – Managing Your Own Engagement
7 Tuning Into Your Own Intrinsic Rewards
How to Use This Part of the Book
Why Your Own Intrinsic Rewards Are Important
Charting Your Intrinsic Rewards
Interpreting Your Answers
General Recommendations
8 Building Your Sense of Meaningfulness
Overview
Creating a Noncynical Climate for Yourself
Clarifying Your Own Passions
Crafting Your Own Vision
Making Your Tasks More Relevant
Negotiating for Whole Tasks
Reflections
9 Building Your Sense of Choice
Overview
Negotiating for the Authority You Need
Earning Trust
Not Yielding to Fear
Clarifying Your Purpose (and Seizing Opportunities)
Getting the Information You Need
Reflections
10 Building Your Sense of Competence
Overview
Getting the Knowledge You Need
Getting the Feedback You Need (and Listening)
Recognizing Your Own Skill
Managing Challenge in Your Own Work
Setting High, Noncomparative Standards for Yourself
Reflections
11 Building Your Sense of Progress
Overview
Building Collaborative Relationships
Developing Your Own Milestones
Taking Time to Celebrate
Making Contact with Customers
Measuring Improvements (and Tracking Intrinsic Motivation)
Reflections
Part 4 – Leading for Engagement
12 General Tips on Leading for Engagement
Focus on the Steps of Self-Management
Play a Positive Role
Listen and Enable
Provide Credible Evidence of Meaningfulness, Choice, Competence, and Progress
Explain Your Leadership Philosophy
Engage the “Motivational Middle”
De-emphasize Money as a Motivator
Reflections
13 First Impressions and Priorities
First Impressions of the Intrinsic Reward Levels
Interpreting Your Ratings
Setting Priorities
Reflections
14 Leading for Meaningfulness
Overview
Building a Noncynical Climate
Clearly Identifying Passions
Providing an Exciting Vision
Ensuring Relevant Task Purposes
Providing Whole Tasks
Reflections
15 Leading for Choice
Overview
Delegated Authority
Demonstrating Trust
Providing Security(and Allowing Honest Mistakes)
Providing a Clear Purpose
Providing Information
Reflections
16 Leading for Competence
Overview
Providing Knowledge
Providing Appreciative Feedback
Recognizing Skill
Managing Challenge
Fostering High, Noncomparative Standards
Reflections
17 Leading for Progress
Overview
Building a Collaborative Climate
Tracking Milestones
Celebrating Progress
Providing Access to Customers
Measuring Improvements (and Reducing Cycle Time)
Reflections
18 Enjoying the Ride
Summary
A Final Word
Resource A – Two Earlier Models of Intrinsic Motivation
Resource B – Putting Money in Perspective
Taking a Job and Remaining
Performing Well
Treating Pay as an Equity Issue
Notes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 16
Chapter 17
Resource A
Resource B
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