The Savvy Manager: 5 Skills That Drive Optimal Performance | by Jane R. Flagello and Sandra Bernard Dugas | 2009 | ISBN: 9781562865320. Managerial Skills Development. Management Development Training.

November 22, 2009 by kutenk
Filed under: Business Books 

The Savvy Manager: 5 Skills That Drive Optimal Performance

by Jane R. Flagello and Sandra Bernard Dugas
2009 (176 pages)
ISBN:9781562865320

Filled with worksheets, exercises, real time case studies, and reflection sidebars, this book challenges readers to develop five core strengths all great managers possess.

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The Savvy Manager—5 Skills That Drive Optimal Performance







Preface—Foundations of the Savvy Manager



Overview
The Craft of the Manager
Drucker Frames the Way
An Inside-Out Approach
The Bottom Line: Finding Your Savvy

Chapter 1 – Finding Your Savvy
Overview
The Basics of Managing
The Five Savvy Managerial Skills
X Marks the Spot!
The Bottom Line: Finding Your Savvy

Chapter 2 – Discovering Your Prism of Perception
Overview
The Power of Perception
The Role of the Observer
Enhancing Perceptual Skills
The Bottom Line: Discovering Your Prism of Perception

Chapter 3 – Addressing Emotions: The Third Rail of Managing
Overview
The Other Intelligence
Emotions and Moods at Work
Quadrants of Consciousness
Trust: Your “Character” Conversation
The Bottom Line: Addressing Emotions—The Third Rail of Managing

Chapter 4 – Embracing Change
Overview
Sustainable Change
Your Story Rules!
A Walk Through the Process
Consciously Embracing Change
Leading Organizational Change
The Bottom Line: Embracing Change

Chapter 5 – Demystifying Motivation
Overview
Debunking the Myths
Directional Power: Pain versus Pleasure
Pushing the Right Buttons
Attitude Is Everything!
The Choice Is Yours
Strategically Managing Motivation
The Bottom Line: Demystifying Motivation

Chapter 6 – Mastering Communication
Overview
The Nuts and Bolts
Conversations as Dialogue
Types of Conversations
Focused Listening
The Power of Language
Speech Act Theory
The Bottom Line: Mastering Communication

Chapter 7 – Harnessing Enlightened Power
Overview
The Power Dynamic
Connecting to Enlightened Power
The Empowerment Zone
Coaching for You, the Manager
Coaching for You, the Employee
The Bottom Line: Harnessing Enlightened Power

Chapter 8 – Developing Authentic Leadership
Overview
Leadership at Your Core
The Light and the Shadow
Leader Descriptors
The Bottom Line: Developing Authentic Leadership

Chapter 9 – Living Your Learning
Overview
Embodied Learning
Stages of the Learning Process
Into the Learning Zone
The Bottom Line: Living Your Learning

References and Suggested Reading


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