The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional | by Sharon Armstrong and Barbara Mitchell | ISBN: 9781564149909. Human Resources Books.

November 21, 2009 by kutenk
Filed under: Business Books 

The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional

by Sharon Armstrong and Barbara Mitchell
ISBN:9781564149909

Filled with information, tools, tips, checklists, and road maps, this book will help to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers.

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The Essential HR Handbook—A Quick and Handy Resource for Any Manager or HR Professional







Introduction
Chapter 1 – Strategic Planning and Mission Statements
Organizational strategy
Developing a strategic plan
Crafting a mission statement
Linking HR and the organization
Main message for managers

Chapter 2 – Optimal Staffing
Finding applicants
Optimal Staffing
Main message for managers

Chapter 3 – Orientation and Onboarding
Orientation
Bringing new employees on board
Main message for managers

Chapter 4 – Training and Development
Adult learning theory
Training
Mentoring
Evaluation
Main message for managers

Chapter 5 – Useful Performance Evaluations
What is a performance appraisal?
Benefits of a performance appraisal
Five hallmarks of effective performance appraisals
Types of appraisals
Do’s and don’ts of performance appraisals
The five components of a performance appraisal meeting
Ratings errors
Keep it legal
Reviewing the reviewer
Main message for managers

Chapter 6 – Benefits
Government-mandated benefits
Core benefits
Holidays
Vacation
Sick leave
Personal leave
Bereavement leave
Health insurance
COBRA
Life insurance
Disability insurance
Retirement plans
Discretionary benefits
Main message for managers
Author

Chapter 7 – Compensation
Cash remuneration
Define the pay range
Using the pay range
Benchmarking positions
Communicating about pay
Incentive pay
Main message for managers
Author

Chapter 8 – Employee Relations
The manager’s philosophy
Coach vs. counselor
Mantra and models
Progressive discipline
Documentation
Termination
Main message for managers

Chapter 9 – Legal Considerations
Notice
Employment at will
Hiring
On the job
Termination
Main message for managers
Author

Chapter 10 – Managing a Diverse Workforce
The changing workplace
Establishing a diverse culture
Recruiting a diverse workforce
Older workers
Diversity committees and councils
Main message for managers

Chapter 11 – Technology
Change is a constant
Sample technology policies
Managing HR information and processes
Applicant tracking
E-learning
Main message for managers

Chapter 12 – 21st-Century Workplace Challenges
Workforce changes
Business ethics
Generations at work
Work/life balance
Telework
Outsourcing
Globalization
Wellness programs
Main message for managers

Afterword
Appendix—Additional Resources



Note
Sample Performance Appraisal Form

Glossary
Bibliography
Further Reading



Notes
Introduction
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 11
Chapter 12
Afterword

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