The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success | by Harvey Deutschendorf | 2009 | ISBN: 9780814414057. Self Improvement Books. Personal Development EBooks.
The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success
by Harvey Deutschendorf
2009 (225 pages)
ISBN:9780814414057
Using the proven techniques of storytelling, combined with quotes and exercises, this guide shows readers how they can increase their emotional intelligence and overcome the barriers that are preventing them from realizing their true potential.
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The Other Kind of Smart—Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success
Introduction
Part I – Emotional Intelligence
Chapter 1 – What Is EI?
History of a Concept
Misconceptions
Women Have More Emotional Intelligence
Emotional Intelligence Is Not Fixed at Birth
Chapter 2 – The Business Connection
Overview
Emotions in the Workplace
The Secret to Great Leadership
Recruiting
The Soft Stuff Is Important
Chapter 3 – Inspiring Workplaces
Overview
Conflict in the Workplace
The Importance of Emotional Connections
Chapter 4 – Success Throughout Your Life
Overview
EI for the Twenty-First Century
Part II – The Inner World
Chapter 5 – Emotional Self-Awareness
Awareness of Our Emotions
Getting to the Source of Our Emotions
Chapter 6 – Assertiveness
Aggression
Passivity
Healthy Assertiveness
Chapter 7 – Self-Regard
Overview
Techniques for Increasing Self-Regard
Chapter 8 – Self-Actualization
Overview
Taking Your Life Where You Want It to Go
Inner Motivation
Chapter 9 – Independence
Part III – The Outer World
Chapter 10 – Empathy
Empathy Is Not Sympathy
Putting Empathy to Work
The Power of Acknowledging Feelings
Chapter 11 – Healthy Relationships
Overview
Romance Is Not a Cure-All
Begin with Yourself
Healthy Relationships at Work
Chapter 12 – Social Responsibility
The Importance of Community
Qualities of a Helper
The House That Love Built
Part IV – Adaptability
Chapter 13 – Problem Solving
When Others Are Involved
Thinking—and Feeling—Our Way to the Solution
Benefits of Good Problem-Solving Skills
Chapter 14 – Reality Testing
Other Points of View
The Urge to Escape from Reality
Styles of Dealing with Reality
Chapter 15 – Flexibility
Overview
Qualities That Come with Flexibility
Embracing the Future
Enhancing Our Flexibility
Flexibility and Age
Making Mistakes
Part V – Stress Management
Chapter 16 – Stress Tolerance
How We Experience Stress
Positive Stress
When Stress Becomes a Problem
Stages in the Stress Cycle
Breaking the Stress Cycle
Chapter 17 – Impulse Control
Overview
An Unchecked Mouth
Unchecked Spending
Impulse Control and Spontaneity
The Ten-Second Method
Dealing with Emotions on the Spot
Part VI – General Mood
Chapter 18 – Happiness
The Secret? There Is No Secret
Qualities of Happiness
Mental Habits of the Happy
The Magic of Focus
Happiness Comes from Within
Chapter 19 – Optimism
Overview
How Optimism Works
Optimism and Success
Part VII – EI in Your Life
Chapter 20 – Assessing Your EI—Getting Real About Your Life
Overview
Giving Up on the Victim
Massaging the Pain
Becoming Your Own Best Friend
Do You Like Yourself?
Chapter 21 – Increasing Your EI—Where Do I Begin?
Where Do I Start?
How We Think Is Crucial to Our Success
The Power of Gratitude
Purpose
Appendix I – Questions and Answers
Appendix II – Mini EI Quiz
Appendix III – Recommended Reading
Appendix IV – Websites
Appendix V – Organizations for Boosting EI
Toastmasters
Volunteer Service Organizations
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