Information Communication Technologies and Globalization of Retailing Applications | by Dr. Rajagopal | 2009 | ISBN: 9781605662480. IT Research Books. Computer Research Books. RETAILING MANAGEMENT AND STRATEGY. TECHNOLOGY FOR STORE MANAGEMENT AND PAYMENTS.

Information Communication Technologies and Globalization of Retailing Applications

by Dr. Rajagopal
2009 (371 pages)
ISBN:9781605662480

Discussing strategy implications for bridging the customer-technology gap, this book critically examines the synergy of technology use and conventional wisdom in retailing.

Get this Book by clicking below:

Information Communication Technologies and Globalization of Retailing Applications







Foreword
OVERVIEW
ENDNOTES

Preface
Chapter I – Understanding Retailing Concepts
OVERVIEW
RETAILING MANAGEMENT
RETAIL STORE CATEGORIES
TOOLS OF RETAILING
TEAM RETAILING STRATEGY
MARKET UNCERTAINTIES AND ENTRY DECISIONS
SYNERGY OF TECHNOLOGY AND CUSTOMER VALUE
REFERENCES
ENDNOTES

Chapter II – Self Service Technologies in Retail Financial Sector
INTRODUCTION
ELECTRONIC BANKING VS. CONVENTIONAL WISDOM
CUSTOMER VALUE MANAGEMENT
GENERAL DISCUSSION AND MANAGERIAL IMPLICATIONS
REFERENCES

Chapter III – Customer Value and New Product Retailing Dynamics—An Analytical Construct for Gaining Competitive Advantage
OVERVIEW
PREVIOUS CONTRIBUTIONS
FRAMEWORK FOR ANALYSIS
MARKET COVERAGE AND CUSTOMER VALUE ENHANCEMENT
SPEED OF MARKET PENETRATION AND CUSTOMER VALUE
AGGREGATE RETURNS ON CUSTOMER VALUE
MEASURING CUSTOMER VALUE GAPS
APPLICATION PROSPECTS IN MANAGEMENT
CONCLUSION
REFERENCES

Chapter IV – Measuring Consumer Attitudes Towards Self—Service Technologies
INTRODUCTION AND MOTIVATION
PROBLEM DEFINITION
THEORETICAL FOUNDATIONS
CUSTOMER CONTACT THEORY
SERVICE QUALITY THEORY
THEORY OF REASONED ACTION
TECHNOLOGY ACCEPTANCE MODEL
TECHNO-READY MARKETING
SATISFACTION THEORY
EXPECTATION-DISCONFIRMATION PARADIGM
CONCEPTUAL MODEL AND FORMAL HYPOTHESES
METHODOLOGY
RESULTS AND DISCUSSION
MANAGERIAL IMPLICATIONS
REFERENCES

Chapter V – Measuring Variability Factors in Customer Values, Technology Convergence and Profit Optimization in a Retailing Firm—A Framework for Analysis
OVERVIEW
REVIEW OF LITERATURE
FRAMEWORK FOR ANALYSIS
APPLICATION PROSPECTS IN MANAGEMENT
CONCLUSION
REFERENCES

Chapter VI – Decision Support Systems in Indian Organised Retail Sector
INTRODUCTION
OBJECTIVES
METHODOLOGY
LITERATURE REVIEW
DSS IN RETAILING
FINDINGS AND DISCUSSION
AMPM
STAR BAZAR
BIG BAZAR
ADANI
ISSUES OF DSS
PERSPECTIVES OF SUPPLIERS OF DSS
CONCLUSION
REFERENCES
ENDNOTES

Chapter VII – Dynamics of Buyer-Supplier Co-Dependency in Optimizing Functional Efficiency
OVERVIEW
REVIEW OF LITERATURE
HYPOTHESES
THEORETICAL CONSTRUCT
RESEARCH DESIGN
FINDINGS AND DISCUSSION
MANAGERIAL IMPLICATIONS
CONCLUSION
LIMITATIONS OF THE STUDY
REFERENCES

Chapter VIII – Loyalty Cards in Retailing Industry—Technology Application in Customer Relations
INTRODUCTION
REVIEW OF LITERATURE
CONCEPTUAL MOTIVATION
RESEARCH DESIGN
RESULTS AND DISCUSSIONS
MANAGERIAL IMPLICATIONS
CONCLUSION
LIMITATIONS OF THE STUDY
FUTURE RESEARCH PROSPECTS
REFERENCES

Chapter IX – Internet, Reengineering and Technology Applications in Retailing
OVERVIEW
THE MARKET SIZE
GROWTH OF SALES AND ADVERTISING
MARKETING PERFORMANCE
INTERNET RETAILING
CONSUMER ACCEPTANCE OF INTERNET CHANNEL
INFORMATION SEARCH COSTS
RE-ENGINEERING BUSINESS FOR COMPETITIVE ADVANTAGE
CUSTOMER VALUE AND REENGINEERING PROCESS
CORPORATE CONCEPTS OF REENGINEERING BUSINESS
COMPETITIVE FOCUS
TECHNOLOGY APPLICATIONS IN RETAILER SERVICES: A CASE STUDY
MANAGING AGENTS IN INSURANCE MARKET
Consult-Ing PROJECT
REFERENCES
ENDNOTES




Chapter X – Performance Enhancement of Team Retailing Through Six Sigma Applications
OVERVIEW
DMAIC ANALYSIS
STAGES OF CONTROL PHASE
CONTROL PLAN
STATISTICAL PROCESS CONTROL (SPC)
CONTROL CHARTS
MISTAKE PROOFING
ORGANIZATIONAL PERFORMANCE
DOMINO’S PIZZA RETAILING EFFICIENCY: CASE STUDY
REFERENCES
ENDNOTE

Chapter XI – Consumer Response to High Technology Mobile Phones in Emerging Markets
INTRODUCTION
REVIEW OF LITERATURE
MOBILE PHONES TECHNOLOGIES AND MARKET BEHAVIOR IN MEXICO
HYPOTHESES
STUDY DESIGN
FINDINGS AND DISCUSSION
MANAGERIAL IMPLICATIONS
SUGGESTED MARKETING PLAN
ACKNOWLEDGMENT
REFERENCES

Chapter XII – Building Shopping Arousal Through Direct Marketing in Retail Environment
INTRODUCTION
PREVIOUS CONTRIBUTIONS
CONCEPTUAL MOTIVATION
STUDY DESIGN
RESULTS AND DISCUSSIONS
MANAGERIAL IMPLICATIONS
CONCLUSION
LIMITATIONS OF THE STUDY
REFERENCES

Chapter XIII – Marketing Strategy, Technology and Modes of Entry in Global Retailing
OVERVIEW
EXPORTING
CONTRACTUAL AGREEMENT
LICENSING
FRANCHISING
JOINT VENTURES
STRATEGIC ALLIANCE
WHOLLY-OWNED SUBSIDIARIES
DEVELOPING ENTRY PLAN
CONTROL MANAGEMENT
EXIT POLICY
MARKET UNCERTAINTIES AND ENTRY DECISIONS
DRIVERS OF GLOBALIZATION
REFERENCES
ENDNOTES

Chapter XIV – Profit Impact on Marketing Strategy and Brand Management—Methodological Perspectives
OVERVIEW
BACKGROUND TO THE PIMS METHODOLOGY
MARKETPLACE STANDING
MARKET UNCERTAINTIES AND ENTRY DECISIONS
COMPREHENSIVE BRANDING
REFERENCES
ENDNOTES

Chapter XV – Technology and Retailing Firms—Challenges Ahead
OVERVIEW
TECHNOLOGY SHIFTS IN RETAILING
TECHNOLOGY FOR STORE MANAGEMENT AND PAYMENTS
DRIVING THROUGH E-COMMERCE
TECHNOLOGY AND GLOBALIZATION
REFERENCES

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  • RFID and Sensor Networks: Architectures, Protocols, Security and Integrations | by Yan Zhang, Laurence T. Yang and Jiming Chen (eds) | 2010 | ISBN: 9781420077773. Low-Power Transponders for RFID. Integrated RFID and Sensor Networks for Smart Homes. Geographic Routing in Wireless Sensor Networks.
  • Security in RFID and Sensor Networks | by Yan Zhang and Paris Kitsos (eds) | 2009 | ISBN: 9781420068399. Multi-Tag RFID Systems. How to Attack RFID Systems. RFID Relay Attacks Implementation. Designing Secure Wireless Embedded Systems. Security Schemes Against Jamming in Wireless Sensor Networks
  • Handbook of Research on Innovations in Database Technologies and Applications: Current and Future Trends | by Viviana E. Ferraggine, Jorge Horacio Doorn and Laura C. Rivero (eds) | 2009 | ISBN: 9781605662428. Data Reengineering of Legacy Systems. Self-Tuning Database Management Systems. Database Reverse Engineering Tools. Database Support for Workflow Management Systems. DATA CLUSTERING TECHNIQUES. Differential Learning Expert System in Data Management

• Today Popular Posts

  • Foreign Exchange Trading. Forex Made Easy. 4 different types of Forex Trading time frames.
  • Introduction to Business Architecture | by Chris Reynolds | 2010 | ISBN: 9781435454224. Architecture for Information Technology Systems. Business Architecture Model. Product-Driven Business Structure. Service-Driven Business Structure. Price-Driven Business Structure. Reengineering for Efficiency.
  • Industrial Control Technology: A Handbook for Engineers and Researchers | by Peng Zhang | ISBN: 9780815515715. Sensors and Actuators for Industrial Control. Industrial Control System Interface Devices. Industrial Intelligent Controllers. Distributed Industrial Control System.
  • Understanding Healthcare Financial Management, Fifth Edition | by Louis C. Gapenski and George H. Pink | ISBN: 9781567932645. Portfolio Risk of Business Investments. Debt Financing. Equity Financing. Lease Financing. Capital Budgeting Techniques. Financial Condition Analysis and Forecasting
  • Socioeconomic and Legal Implications of Electronic Intrusion | by Dionysios Politis, Phaedon-John Kozyris and Ioannis Iglezakis (eds) | 2009 | ISBN: 9781605662046. IT Research. Computer Research. Digital Forensics to Counter Cybercrime. Light Weight Intrusion Detection Systems
  • HIPAA Compliance Manual | by J.J. Keller & Associates, Inc. | 2009 | ISBN: 9781590423943. Health Insurance Portability and Accountability Act Regulation. Protected Health Information. Certificates of Creditable Coverage. Occupational Safety and Health Administration (OSHA).
  • Wordpress 2.9 Upgrade Problem | Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request.
  • David Perry on Game Design: A Brainstorming Toolbox | by David Perry and Rusel DeMaria | 2009 | ISBN: 9781584506683. Common Game Design Problems. In-Game Advertising. Storytelling Techniques. Character Design Techniques. How to Create Puzzles in Games
  • The Recording Engineer's Handbook, Second Edition | by Bobby Owsinski | 2009 | ISBN: 9781598638677. Specialty Microphones Accessories. Basic Recording Equipment. The Holophone Surround Microphone System. Compressor/Limiters. Stereo Miking Techniques. Surround Miking Techniques.
  • Wiley CPA Examination Review,: Problems and Solutions 2009-2010, 36th Edition, Volume 2 | by Patrick R. Delaney and O. Ray Whittington | 2009 | ISBN: 9780470453377. Financial Accounting Books. Auditing and Attestation Problems and Solutions
  • The Handbook of Model Job Descriptions, Revised Edition | by Barry Cushway | ISBN: 9780749452247. HOW TO WRITE EFFECTIVE JOB DESCRIPTION. Information Technology Job. Legal Job. Sales and Marketing Job. Engineering Job. Supervision and Management Job
  • Accounts Receivable Management Best Practices | by John G. Salek | ISBN: 9780471716549. Finance Books. Receivables Asset Management. CONTRACT ADMINISTRATION. PRICING ADMINISTRATION. CREDIT CONTROLS. ORDER PROCESSING. PAYMENT PROCESSING. INVOICING. FINANCING OF THE RECEIVABLES ASSET
  • Implementing Mentoring Schemes: A Practical Guide to Successful Programs | by Nadine Klasen and David Clutterbuck | ISBN: 9780750654302. Employee Training and Development. Professional Development Program. Mentor and Mentee Characteristics and Responsibilities. Mentoring Methods, Techniques and Processes
  • Black Hawk: The Story of a World Class Helicopter | by Ray D. Leoni | ISBN: 9781563479182. UTTAS Program. Ryotor Blade Aerodynamic Design. Titanium Spar Manufacturing Technology. Bearingless Crossbeam Tail Rotor. Ballistic Design. U.S. Army UH-60M Black Hawk.
  • Common Types of Operational Risk. Internal fraud.External fraud.Legal and liability losses.Noncompliance with regulations.System failures.Inappropriate business practice.
  • Financial Statements: A Step-by-Step Guide to Understanding and Creating Financial Reports | by Thomas R. Ittelson | 2009 | ISBN: 9781601630230. Finance Books.
  • Aligning Human Resources and Business Strategy | by Linda Holbeche | ISBN: 9780750653626. HR Books. Strategic HRM. Holistic HR Frameworks. Strategic Recruitment. Strategies for Developing People. High Performance HR Work Practices.
  • Best Practice Financial Management: Six Key Concepts for Healthcare Leaders, Third Edition | by Kenneth Kaufman | ISBN: 9781567932591. Healthcare Books. Principles of Corporate Finance. Strategic Budgeting Tools. Financial Credit Analysis.
  • Global Logistics and Supply Chain Management | by John Mangan, Chandra Lalwani and Tim Butcher | ISBN: 9780470066348. SCM Books. Supply Chain Strategies and Planning. Logistics Service Providers. INVENTORY CONTROL SYSTEMS. LOGISTICS COSTS PERFORMANCE
  • Effective Project Management: Traditional, Agile, Extreme, Fifth Edition | by Robert K. Wysocki | 2009 | ISBN: 9780470423677. Project Management Process Groups. Writing an Effective Project Proposal. How to Monitor and Control a Project. Project Portfolio Management Process

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• This Month's Popular Posts

  • Different Types of Risk. Operational Risk. Strategic Business Risk. Reputational Risk.
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  • Common Types of Operational Risk. Internal fraud.External fraud.Legal and liability losses.Noncompliance with regulations.System failures.Inappropriate business practice.
  • 5 Legal Elements of Fraud. How Fraud investigators look for evidence of intent to defraud.
  • Questionnaire Design: How to Plan, Structure and Write Survey Material for Effective Market Research, Second Edition | by Ian Brace | ISBN: 9780749450281. E-Marketing Research Books. Online Survey Design. RECRUITMENT Survey QUESTIONNAIRES. CUSTOMER SATISFACTION RESEARCH
  • Materials Selection in Mechanical Design, Third Edition | by Michael F. Ashby | ISBN: 9780750661683. Materials Science Books. Engineering Materials. Material Property Charts. Designing Hybrid Materials
  • 8 Sales Forecasting Techniques.Marketing models.Statistical demand analysis.Subjective methods of forecasting.Derived demand.Smoothing.Decomposition analysis.
  • ERP Books. SAP MM Questions and Answers | by Kogent Learning Solutions, Inc. | 2010 | ISBN: 9780763781446. SAP Materials Management. Materials Requirement Planning. mySAP ERP Applications. Inventory Management. Procurement and Purchasing Management.
  • Strategic Information Management: Challenges and Strategies in Managing Information Systems, Third Edition | by Robert D. Galliers and Dorothy E. Leidner (eds) | ISBN: 9780750656191. Strategic Information Systems. Information Systems Planning Process. Information Systems–Business Strategy Alignment
  • Quality Management Essentials. Key Concepts, Pros and Cons of Total Quality Management (TQM)
  • Digital Signal Processing: Fundamentals and Applications | by Li Tan | ISBN: 9780123740908. Electrical Engineering Books. DSP Applications. Digital Filter Design. Hardware and Software for Digital Signal Processors. Adaptive Filters
  • Fundamentals of Momentum, Heat, and Mass Transfer, Fourth Edition | by James R. Welty et al. | ISBN: 9780471381495. Radiation Heat Transfer. Turbulence on Momentum Transfer. Convective Heat Transfer. HEAT EXCHANGER ANALYSIS AND DESIGN
  • Project Scheduling and Cost Control: Planning, Monitoring and Controlling the Baseline | by James C. Taylor | ISBN: 9781932159110. Project Managemet Books. Project Tools and Templates. TECHNIQUES FOR COMPRESSING THE SCHEDULE AND LEVELING RESOURCES. PROJECT RESOURCE PLANNING
  • Enterprise Resource Planning Books. SAP SD Questions and Answers | by Kogent Learning Solutions, Inc. | 2010 | ISBN: 9780763781989. Sales and Distribution (SD) Module in an ERP System
  • E-Banking Management: Issues, Solutions, and Strategies | by Mahmood Shah and Steve Clarke (eds) | 2009 | ISBN: 9781605662527. E-Banking Technologies. E-Banking Project Management. Delivery of Retail Banking Services. TOOLS FOR MANAGING E-BANKING
  • Five Characteristics of Good Training. Improve Workplace Performance with Business Goals Alignment.
  • Fraud Risk Assessment: Building a Fraud Audit Program | by Leonard W. Vona | ISBN: 9780470129456. Fraud Management Books. Payroll Fraud Schemes. Fraud Risk Control Strategy. Sample Fraud Audit Report. Travel Expense Concealment Strategies. Fraud in Expenditure. Contract Fraud Audit Plan
  • IBM Lotus Notes and Domino 8.5.1: The Upgrader's Guide | by Tim Speed et al. | 2010 | ISBN: 9781847199287. Collaborative Computing Books. Key Lotus Notes 8.5 Enhancements. How to Upgrade to Notes and Domino 8.5. How Lotus Notes 8.5 Works with SOAs. Productivity Tools Integration with Notes 8.5
  • Strategic Human Resource Management: A Guide to Action, Fourth Edition | by Michael Armstrong | ISBN: 9780749453756. Organization Development Strategy. Corporate Social Responsibility Strategy. Employee Engagement Strategy. Human Capital Management Strategy. Learning and Development Strategy