The Effective CIO: How to Achieve Outstanding Success through Strategic Alignment, Financial Management, and IT Governance | by Eric J. Brown and William A. Yarberry, Jr. | 2009 | ISBN: 9781420064605. Management Strategy Books.
The Effective CIO: How to Achieve Outstanding Success through Strategic Alignment, Financial Management, and IT Governance
by Eric J. Brown and William A. Yarberry, Jr.
2009 (344 pages)
ISBN:9781420064605
Providing a survey of existing strategies and detailed problem-solving ideas, this book offers the perspective of a CIO who must cope with the day-to-day pressure for results, and an IT audit consultant with a focus on governance and internal control.
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The Effective CIO—How to Achieve Outstanding Success Through Strategic Alignment, Financial Management, and IT Governance
Preface
Chapter 1 – Core Skills and Career Development
Overview
CIO Roles — A Sampler
No One is Planning Your Career
Strategic Planning
Technical Expertise
The Generations
What Affects Compensation?
CIO Viruses
The Magic “AND”
References
Chapter 2 – Information Technology Governance
CIO Success Pills — For Best Results, Take with Governance
Alignment — How to Avoid Growing Weeds
First Step — Make Sure a Business Strategy Exists
Prioritization
Alignment Tools
Compliance
Resource Management
Performance Management
The Nut-and-Bolt Stuff — Managing Your Own Department with Governance
References
Chapter 3 – Information Technology Finance
Overview
Budgeting
Constructing the Budget
Rational Buying
Managing the IT Investment
SOP No. 98-1
Cost Management
Gray Areas and the Tilt
Chargeback
Looking Financially Smart
Managing Contracts
Summary
References
Chapter 4 – Project Management
Overview
Project Organization
Systems Development Methodologies
Project Dynamics
Scope of the Job — The Program Management Office’s (PMO) Dilemma
A Practitioner’s Perspective
The Future of Project Management
References
Chapter 5 – Creating Good Enough Code
How Do You Do Good Code?
How Important are Coding Standards?
Toolboxes are Useful
Some Example Guidelines
Release Philosophy
Porting
The Ultimate Answer — Hire Good Developers and Keep Them Happy
References
Chapter 6 – Enterprise Architecture
Overview
Develop the Business Model
Business Drivers and Selling the Enterprise Architecture (EA)
Information Architecture and Process Modeling Perspective
Technology Architecture Perspective
Road Map to an Effective Architecture
Pushing Out the EA — Communicating with Management and Employees
Architectural Maturity
Putting it All Together
References
Chapter 7 – Mergers and Acquisitions
Overview
The CIO’s Golden Opportunity
The CIO’s Two Responsibilities
Success Factors
References
Chapter 8 – Sourcing
The Pendulum of Opinion
The Traditional Pros and Cons
To Outsource or Not to Outsource?
Xshoring
References
Chapter 9 – Business Intelligence and Analytics
Overview
Getting Started — Selling Business Intelligence (BI)
Core Components
Data Warehouse
Predictive Analytics and Data Mining
Survey of Business Uses
Effective Implementation
The Bottom Line
References
Chapter 10 – Security
Overview
The Sources of Risk
It’s about the Money — Script Kiddies Persona Non Grata
Defense in Depth
Tools and Defense Automation
Telephone Security
A Checklist for Building Security
Some Comments from Security Practitioners
References
Chapter 11 – Training
Overview
Tools
User Needs Vary
How Much Training is Needed?
Seminars or Vendor-Specific Training for IT
The Harsh Punishment of Silo Knowledge
Knowledge Management
Chapter 12 – Effective Use of Consultants
Becoming a Skilled Buyer of Professional Services
Matching Interests
Some Miscellaneous Defense Tactics
Knowledge Transfer
A Few Closing Comments about Consultants
Reference
Chapter 13 – Operations
Tree Houses are Great for Kids
Management Frameworks
Change, Configuration, and Release Management
Help Desk, Incident and Problem Management
Capacity Management, Service Levels, Availability, Job Scheduling
Day-to-Day Management
Some Common-Sense Approaches to Good Operations
Cloud Computing
The Bottom Line — Discipline
References
Chapter 14 – Futures
Overview
Society and Demographics
Technology
References
Chapter 15 – CIO Interviews
Appendix A – Examples of Key IT General Control
Appendix B – Examples of Key IT Application Controls
Appendix C – Project Management Artifact Examples
Project Charter:
Contents
Purpose
Requirements Document
Document Control
Contents
Business Requirements Overview
Technical Detail
Open and Closed Issues for This Deliverable
Closed Issues
Appendix D – IT Risk Assessment Checklist
Appendix E – Due Diligence Checklist for Mergers and Acquisitions (Business)
Appendix F – Due Diligence Checklist for Mergers and Acquisitions — IT
Appendix G – Example IT Policies and Direction for “XYZ Corp”
IT Architecture
Change Management
Security Administration
Segregation of Duties
Database Security and Administration
Network Operating System (OS) Parameters
Firewalls, Intrusion Detection, and Routers
Physical Security
Project Management
Help Desk
Problem Management
Systems Development Life Cycle
Manage Third-Party Services
Manage Performance and Capacity
Infrastructure Standards
Manage Telecommunications
Messaging
Disaster Recovery and Business Continuity
Data Retention and Management
Policy
Job Scheduling
Uninterruptible Power Source
Backup of Data, Programs, and Operating Systems
Restore Testing
IT Governance
Insurance
Hardware and Software Purchase Policy
IT Budgeting and Cost Management
IT Human Resources Management
Appendix H – Recommended Reading
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