Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments | by Minhong Wang and Zhaohao Sun (eds) | 2010 | ISBN: 9781605666693. Solutions for Complex Business Process Management. BPM Languages and Tools
Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
by Minhong Wang and Zhaohao Sun (eds)
2010 (692 pages)
ISBN:9781605666693
Highlighting recent trends and describing the latest advances in the field, this book covers the development of various strategies, architectures, and techniques for achieving adaptive processes in environments.
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Handbook of Research on Complex Dynamic Process Management—Techniques for Adaptability in Turbulent Environments
Foreword
Preface
INTRODUCTION
BOOK ORGANIZATION
Section 1 – Conceptual Modeling for Business Process Management
Chapter 1 – Challenges and Solutions for Complex Business Process Management
ABSTRACT
INTRODUCTION
RESEARCH BACKGROUND
CHALLENGES OF BUSINESS PROCESS MANAGEMENT
MODULARIZATION FOR COMPLEX SYSTEMS
DCAR ARCHITECTURE FOR COMPLEX PROCESS MANAGEMENT
INVESTIGATION OF MODULAR COMPUTING TECHNOLOGIES
APPLYING MODULAR COMPUTING TECHNOLOGIES IN COMPLEX BPM
CONCLUSION
ACKNOWLEDGEMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 2 – Enterprise Specific BPM Languages and Tools
ABSTRACT
INTRODUCTION
BACKGROUND
EXAMPLE: CUSTOMER QUICK LOAN
A NEED FOR CUSTOMIZED TOOLS
ABSTRACTED DEVELOPMENT PROCESS
TOOL DEVELOPMENT
EVALUATION
DISCUSSION
SUMMARY AND FUTURE WORK
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 3 – Organizational Change, IT and Business Process Redesign
ABSTRACT
INTRODUCTION
BACKGROUND
THE HANDBOOK BASED PROCESS REDESIGN METHODOLOGY
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 4 – Evaluating Adequacy of Business Process Modeling Approaches
ABSTRACT
INTRODUCTION
BUSINESS PROCESSES: MAIN NOTIONS
BUSINESS PROCESS MODELING: INFORMAL DISCUSSION
CLASSIFICATION OF APPROACHES
PROPERTIES OF BUSINESS PROCESSES
PROPERTIES OF THE MODELING ENVIRONMENT
INTENDED USE OF MODEL
WHAT APPROACH TO CHOOSE?
CONCLUDING REMARKS
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
APPENDIX 1 — STATE FLOW VIEW ON BUSINESS PROCESSES
Section 2 – Adaptive Technologies for Business Process Management
Chapter 5 – Dynamic and Context-Aware Process Adaptation
ABSTRACT
INTRODUCTION
BACKGROUND
THEORETICAL FOUNDATION
CONCEPTUAL FRAMEWORK
IMPLEMENTATION
EXEMPLARY STUDY
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTES
Chapter 6 – Flexibility for Distributed Workflows
ABSTRACT
INTRODUCTION
BACKGROUNDS
DISTRIBUTED WORKFLOW EXECUTION IN ADEPT
REALIZING AD-HOC CHANGES IN A DISTRIBUTED WFMS
DISTRIBUTED EXECUTION OF A MODIFIED WORKFLOW INSTANCE
PROOF-OF-CONCEPT PROTOTYPE
DISCUSSION
SUMMARY AND OUTLOOK
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTES
Chapter 7 – Bayesian Agent Adaptation in Complex Dynamic Systems
ABSTRACT
INTRODUCTION
BACKGROUND
BAYESIAN LEARNING MODELS
BAYESIAN LEARNING APPROXIMATION USING FINITE STATE MACHINES
MODEL INSTANTIATION
EXPERIMENTAL EVALUATION
CONCLUSION AND FUTURE WORK
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTE
Chapter 8 – Flow-Based Adaptive Information Integration
ABSTRACT
INTRODUCTION
BACKGROUND AND LITERATURE REVIEW
FRAMEWORK OVERVIEW AND MOTIVATING EXAMPLE
BASIC DYNAMIC EXECUTION WITH SEMANTIC, CONTROL, AND DATA FLOWS
ADAPTIVE EXECUTION WITH SECURITY AND EXECUTION FLOW
FURTHER ADAPTIVE EXECUTION HANDLING WITH SEMANTIC ASSISTANCE
SUMMARY AND OUTLOOK
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 9 – Adaptive Exception Management in Uncertain Environments
ABSTRACT
INTRODUCTION
BACKGROUND
ILLUSTRATIVE EXAMPLE
WORKFLOW MODEL
FORWARD STEPPING
ALTERNATIVE PATHS DETECTION
PARAMETRIC MODIFICATION ANALYSIS
CASE STUDY
ARCHITECTURAL CONSIDERATIONS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 10 – Multiple-Step Backtracking of Exception Handling in Autonomous Business Process Management
ABSTRACT
INTRODUCTION
BACKGROUND
BDI-STYLE EXECUTION MODEL FOR BPM
FLEXIBLE EXCEPTION HANDLING MODEL
IMPLEMENTATION AND EXPERIMENTS
FUTURE TRENDS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Section 3 – Collaborative Business Process Management
Chapter 11 – Adaptive Development and Management of Business Collaborations
ABSTRACT
INTRODUCTION
REQUIREMENTS
RELATED WORK
CONTEXT OF BUSINESS COLLABORATION
MODELING BUSINESS COLLABORATIONS
RULE BASED BUSINESS COLLABORATION
PROTOTYPE
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 12 – Towards Dynamic Collaborations in Virtual Organisation Alliances
ABSTRACT
INTRODUCTION
SERVICE ORIENTED RELATIVE WORKFLOW MODEL
SUPPORTING VIRTUAL ORGANISATION ALLIANCES
APPLICATION EXAMPLE
PROTOTYPE IMPLEMENTATION
RELATED WORK AND DISCUSSION
FUTURE TRENDS
CONCLUSION
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 13 – Inter-Workflow Patterns in Logistic Processes
ABSTRACT
INTRODUCTION
BACKGROUND
INTER-WORKFLOW PATTERNS
STATE TRANSITION AND EVENT-ACTION-CONDITION
CONTROLLING INTER-WORKLOW PATTERNS
PROTOTYPE IMPLEMENTATION
CONCLUSION
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 14 – Engineering of Experience Based Trust for E-Commerce
ABSTRACT
INTRODUCTION
BACKGROUND
FUNDAMENTALS OF TRUST IN E-COMMERCE
A KNOWLEDGE BASED MODEL OF TRUST IN E-COMMERCE
EXPERIENCE BASED TRUST IN E-COMMERCE
MEASURE AND EVALUATION OF TRUST: A KNOWLEDGE BASED MODEL
A CASE-BASED MODEL FOR ABILITY BASED TRUST
A FUZZY LOGIC MODEL FOR SCALABLE TRUST IN E-COMMERCE
METSE: A MAS ARCHITECTURE FOR EXPERIENCE-BASED TRUST IN E-COMMERCE
FUTURE TRENDS
CONCLUSION
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 15 – Addressing the Complexities of Global Process Harmonization
ABSTRACT
INTRODUCTION
EXAMPLES OF PROCESS HARMONIZATION
CHALLENGES AND CONSTRAINTS FOR PROCESS HARMONIZATION
BRIEF DESCRIPTION OF THE CASE STUDY AND METHODOLOGY
ANALYSIS OF THE METHODOLOGY IN THE CASE STUDY
PROPOSED METHODOLOGY
CONCLUSION AND FUTURE RESEARCH
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 16 – Tending and Trekking towards Composite Oriented Architecture (COA)
ABSTRACT
INTRODUCTION
DEMYSTIFYING SERVICE COMPOSITION
FORMAL METHODS AND TOOLS FOR COMPOSITION
ARCHITECTURAL APPROACHES FOR SERVICES COMPOSABILITY
COMPOSITE DEVELOPMENT LIFE CYCLE (CDLC)
COMPOSITE ORIENTED ARCHITECTURE (COA)
COMPOSITE APPLICATION FRAMEWORK (CAF)
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Section 4 – Practical Issues in BPM Technology Development
Chapter 17 – Semantic Business Process Mining of SAP Transactions
ABSTRACT
INTRODUCTION
BACKGROUND
EXTRACTION OF SEMANTICALLY ENRICHED TRANSACTION SEQUENCES
POPULATING ONTOLOGIES FROM AVAILABLE DATA STRUCTURES
MAPPING EXECUTED TRANSACTIONS TO DEFINED BUSINESS PROCESSES
FUTURE TRENDS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTE
Chapter 18 – A Domain Specific Strategy for Complex Dynamic Processes
ABSTRACT
INTRODUCTION
BACKGROUND
THE PROPOSED STRATEGY
SEPARATING THE CONCERNS WITH DOMAIN SPECIFIC KITS
COMPOSING THE CONCERNS WITH CHOREOGRAPHY
SETTING UP A SERVICE-ORIENTED SOFTWARE FACTORY WITH SFA APPROACH
DYNAMIC PROCESS MANAGEMENT WITH DOMAIN SPECIFIC KITS
CASE STUDY: CENTRAL OPERATIONS MANAGEMENT IN A BANK
FUTURE TRENDS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTE
Chapter 19 – Lightweight Workflow
ABSTRACT
INTRODUCTION
BACKGROUND
PROBLEMS WITH TRADITIONAL WORKFLOW
LIGHTWEIGHT WORKFLOW
CASE STUDIES
FUTURE TRENDS
CONCLUSION
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTE
Chapter 20 – Testing Complex and Dynamic Business Processes
ABSTRACT
INTRODUCTION
BACKGROUND
CHALLENGES IN TESTING BUSINESS PROCESSES
IDENTIFYING ASPECTS OF BUSINESS PROCESSES FOR TESTING
REQUIREMENTS FOR BUSINESS PROCESS TESTING
BUSINESS PROCESS TEST SCOPE
FUTURE WORK
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 21 – Identifying Batch Processing Features in Workflows
ABSTRACT
INTRODUCTION
PROBLEM DEFINITION
THEORETICAL FOUNDATION
MINING OF BATCH PROCESSING PATTERNS IN WORKFLOW
SIMULATION EXPERIMENTS
RELATED WORK
CONCLUSION AND FUTURE WORK
ACKNOWLEDGMENT
REFERENCES
KEY TERMS AND DEFINITIONS
Section 5 – Business Process Management in Practice
Chapter 22 – Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector
ABSTRACT
INTRODUCTION
BACKGROUND
BUSINESS DEVELOPMENT AND COMMERCIALIZATION
SUMMARY
FUTURE TRENDS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
ENDNOTES
Chapter 23 – Operational Process Management in the Financial Services Industry
ABSTRACT
INTRODUCTION
CHARACTERISTICS OF SERVICE PROCESSES IN THE FINANCIAL SERVICES SECTOR
3 OPERATIONAL MANAGEMENT OF SERVICE PROCESSES
MODULARISATION OF SERVICE PROCESSES AS A STARTING POINT FOR A FRAMEWORK
FUTURE DEVELOPMENTS OF OPERATIONAL PROCESS MANAGEMENT FOR SERVICE PROCESSES WITH HETEROGENEOUS INTEGRATIVITY
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 24 – Knowledge Flow Networks and Communities of Practice In Business Process Management
ABSTRACT
INTRODUCTION
THEORETICAL UNDERPINNINGS OF KFN MODEL
TECHNIQUES AND IMPLEMENTATION OF COPS CENTERED KFN MODEL
RESULTS, ANALYSIS AND FINDINGS
FUTURE RESEARCH AND TRENDS
CONCLUSION
REFERENCES
KEY TERMS AND DEFINITIONS
Chapter 25 – Designing Complex Organizations Computationally
ABSTRACT
INTRODUCTION
BACKGROUND
RESEARCH DESIGN
RESULTS
CONCLUSION
REFERENCES
KEY TERMS
A: APPENDIX : ORGANIZATIONAL MODEL DEFINITIONS
B: APPENDIX : MODEL PARAMETERIZATION
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