Essentials of Business Ethics: Creating an Organization of High Integrity and Superior Performance | by Denis Collins | 2009 | ISBN:9780470442562. Ethics Training. Solving Ethical Dilemmas. The Optimal Ethics Systems Model. Codes of Ethics. Codes of Conduct.
Essentials of Business Ethics: Creating an Organization of High Integrity and Superior Performance
by Denis Collins
2009 (320 pages)
ISBN:9780470442562
Based on more than two decades of consulting, teaching, and research, the author of this nuts-and-bolts book provides you with practical “how-to” examples and best practices on every area of managing ethics inside your organization.
Get this Book by clicking below:
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Essentials of Business Ethics—Creating an Organization of High Integrity and Superior Performance
Foreword
Preface
Part One – Background
Chapter 1 – Human Nature and Unethical Behavior in Organizations
Overview
Daily Occurrence of Ethical Dilemmas
Competitive Advantages of Ethical Organizations
Managing Morally Imperfect People
What is the Extent of Unethical Behaviors at Work?
What Types of Organizations and Operational Areas Have Ethical Problems?
Why Do Good People Behave Unethically?
What are the Costs of Unethical Behaviors?
What is Human Nature?
Summary
Notes
Chapter 2 – The Ethical Foundation of Capitalism and the Optimal Ethics Systems Model
Overview
Adam Smith’s Capitalism and Business Ethics
Federal Sentencing Guidelines
The Optimal Ethics Systems Model
Summary
Note
Part Two – Getting Everyone on Board
Chapter 3 – Hiring Ethical People
Overview
The Five-Step Ethics Job Screen Process
Summary
Notes
Chapter 4 – Codes of Ethics and Codes of Conduct
Overview
Difference Between a Code of Ethics and a Code of Conduct
Importance of Code Expectations and Awareness
Prevalence of Codes of Ethics and Conduct
Code of Ethics Content
Code of Conduct Content
Effective Codes
Annual Code of Ethics Assessment
Summary
Notes
Chapter 5 – Ethical Decision-Making Framework
Overview
Rotary International’s Four-Way Test
Raytheon’s Ethics Quick Test
The Ethics Decision-Making Framework
The Five Ethical Theories
Persuading Others
Ten “Ethical Hazard Approaching” Signs
Summary
Notes
Chapter 6 – Ethics Training
Overview
Extent of Ethics Training
Who to Train
Web-Based Ethics Training
Facilitating an Ethics Discussion
Ethics Training Options
Assessing the Ethics Training Workshops
Summary
Notes
Chapter 7 – Respecting Employee Diversity
Overview
Competitive Advantages of Diversity Management
Four Layers of Diversity
Implementing a Diversity Initiative
Best Operational Practices for Managing Diversity
Diversity Training Problems and Solutions
Diversity Discussion Guidelines
Diversity Training Exercises
Summary
Notes
Part Three – Daily Internal Operations
Chapter 8 – Ethics Reporting Systems
Overview
Undesirable Employee Reactions to Ethical Issues
Ethics & Compliance Officer (ECO)
Ombudsman
Assist Lines
Whistleblowing
Summary
Notes
Chapter 9 – Ethical Leadership, Work Goals, and Performance Appraisals
Overview
Managers as Ethical Role Models
Great Place to Work® Dimensions
Virtues and Leadership Practices
Work Goals
Performance Appraisals
Collection and Evaluation Issues
Performance Appraisal Feedback
Disciplining Work Rule Violations
Forgiveness
Summary
Notes
Chapter 10 – Empowering Ethical Employees
Overview
Go-Getters, Fence-Sitters, and Adversarials
Effective Teams
Systematic Team Problem-Solving Process
Connecting Employees to the Mission—Appreciative Inquiry
Daily Performance Reflections
Scanlon-Type Gainsharing Plans
Open Book Management
Profit Sharing
Stock Options
Employee Stock Option Plans (ESOPs)
Cooperatives
Summary
Notes
Part Four – Being a Good Citizen
Chapter 11 – Environmental Management
Overview
Competitive Advantages of Being Eco-Friendly
Managing the Environmental Change Process
Environmental Management System (EMS)
Environmental Risk Assessment
The Natural Step (TNS) Framework and Cost Reductions
Product Packaging and Design
Green Buildings
Environmental Performance Indicators
Sustainability Reporting
Summary
Notes
Chapter 12 – Community Outreach and Respect
Overview
Business Case for Community Involvement
What to Give
Giving to Whom?
Team Building and Project Management Training Opportunities
Community Involvement Management Process
Community Reputation Assessment
Social Performance Reporting
Summary
Notes
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