Technology Scorecards: Aligning IT Investments with Business Performance | by Sam Bansal | 2009 | ISBN: 9780470464564. IT Management Books. IT Strategy Books. Strategic Enterprise Management.
Technology Scorecards: Aligning IT Investments with Business Performance
by Sam Bansal
2009 (336 pages)
ISBN:9780470464564
Whether you’re a CIO, CFO,CEO, IT manager, or a consultant, this strategic guide provides you with the tools you need to immediately estimate and establish what value to expect and what technology is required to achieve it.
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Technology Scorecards—Aligning IT Investments with Business Performance
Acronyms and Abbreviations
Part I – Introduction
Chapter 1 – Why Projects Fail, Scorecards, and How This Book Is Organized
Today’s Environment
Why Projects Fail
Harry’s Survey
Scorecards and SCOR Cards
Promise of Technology: Functionality, Key Performance Indicators, and Business Benefits
Deliver on Promises: Scorecard Methodology to Align Investments to Business Performance
References
Bibliography
Part II – Promise of Technology
Chapter 2 – Strategic Enterprise Management
Introduction
Core Activities with Strategic Enterprise Management
How to Create a Strategy
Tools Supporting Strategic Enterprise Management
Essential Support from SEM Application Modules
Business Analytics
Key Performance Indicators
References
Bibliography
Chapter 3 – Supply Chain Management
Introduction
SCM Domain
Advanced Planner and Optimizer
Solvers, Algorithms, and Simulation
Supply Chain Management Detailed
Supply Chain Execution
Supply Chain Coordination
Supply Chain Collaboration
Value Chains
Key Performance Indicators
Benefits
References
Bibliography
Chapter 4 – Product Life Cycle Management
Introduction
Architecture of a PLM System
Detailed Component Descriptions
Product and Process Design
Change and Configuration Management
Asset Life Cycle Management
Life Cycle Collaboration and Analytics
Quality Management
Environmental Health and Safety
PLM: Why It Is So Important, What It Can Do, and How It Does It
PLM Features and Benefits in Details
PLM Key Performance Indicators
Five-Day Cycle with PLM Scenario
Mapping of PLM Feature (to Support High-Volume Parts Manufacturing from Concept to Release)
Significant Issues in PLM Implementation
Future Outlook
References
Bibliography
Part III – Scorecard Methodology to Align IT Investments with Business Performance (Deliver on Promise)
Chapter 5 – Strategy
Enterprise Strategy
Key Performance Indicators
Benchmarking
Value/Benefits Estimating
Business Process Reengineering
References
Bibliography
Chapter 6 – Realization Phase
Solution Architecting
Gap Analysis
Roll-Out Planning
Configuration Planning
Bibliography
Chapter 7 – Human Factors
Project Management
Project Champions
Business Case Development
References
Bibliography
Chapter 8 – Umbrella Considerations
Change Management
Implementation Time Risk Analysis and Mitigation of Risk in Enterprise Systems
Quality Management
Communications Management
Test Plan and Test Procedures
Training
References
Bibliography
Chapter 9 – Performance Management
Introduction
Principles of Performance Management
Preparing to Implement Performance Management
Generating the Corrective Signal
References
Bibliography
Chapter 10 – Summary
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