Top Ten Reasons Why Employees Quit. Key Reasons Employee Retention Efforts Fail.
Pinpointing Job Dissatisfaction
Top Ten Reasons Employees Quit
There are many reasons why good employees quit, most are preventable. From my years of experience as a consultant, I’ve identified a “Top Ten” list of reasons why people leave jobs.
1. Management demands one person perform the jobs of two or more people, resulting in longer days and weekend work.
2. Management cuts back on administrative help, forcing professional workers to use their time copying, stapling, collating, filing, and doing other clerical duties.
3. Management puts a freeze on raises and promotions, when an employee can easily find a job earning 20-30 percent more somewhere else.
4. Management doesn’t allow the rank and file to make decisions or allow them pride of ownership. A visitor to my website E-mailed me this message, “Forget about the “professional” decisions—how about when you can’t even select the company’s holiday card without the president rejecting it for one of his own taste?”
5. Management constantly reorganizes, shuffles people around, and changes direction.
6. Management doesn’t have or take the time to clarify goals and decisions. Therefore, it rejects work after it has been completed, damaging the morale and esteem of those who prepared it.
7. Management shows favoritism and gives some workers better offices, trips to conferences, etc.
8. Management relocates the offices to another location, forcing employees to quit or double their commute.
9. Management promotes someone who lacks training and/or necessary experience to supervisor, alienating staff and driving away good employees.
10. Management creates a rigid structure and then allows departments to compete against each other, while at the same time preaching teamwork and cooperation.
Every time a good employee voluntarily leaves, you need to find out the reasons behind the departure. Most of time when people quit, they usually say they found a job for more money and greater opportunity. However, in many cases this may not be the REAL reason they left.
Key Reasons Employee Retention Efforts Fail
Top leadership is not involved
Not made part of the organizational strategy
Not tied to the bottom line
No clear goals
No one is held accountable
Delegated to the Human Resources Department to fix
Not connected to the organizational vision, mission, and values
If the exit interview does not reveal the reason, convene a panel of people, including the individual’s boss and colleagues, to discover why the person left and what can be done to prevent other people from leaving for the same reason.
Feedback on the real reason may be painful, but an organization serious about employee retention will take the proper steps to avoid the loss of good employees.
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