Engage the Hearts and the Minds of your employees to achieve Passionate Performance that last.

March 27, 2009 by kutenk
Filed under: Human Resources 

When their basic human needs are fulfilled, you can achieve full engagement with a simple but powerful formula: When my needs are fulfilled, I am engaged and I perform at my peak ability.

When employees’ needs are met, they will be motivated to help those who meet their needs. When their needs are not met, they become frustrated, out of control, unfocused, and disconnected—in a word, disengaged.
To become a more engaging leader, make it a priority to get to know your employees. By knowing who they are, as people, you can better fulfill their needs to keep them fully engaged. If you can see your employees as people, you can identify six basic needs—three emotional and three intellectual are listed here.

Six Basic Needs of Employees
Intellectual (Mind) Needs
Achievement
Intimacy
Mastery

Emotional (Heart) Needs
Purpose
Autonomy
Appreciation

As you study these needs, you’ll see that they are interdependent. For example, to engage the hearts of your employees, you’ll need to fulfill all three of the emotional needs. And the same is true to engage their minds; you’ll need to fulfill all of their intellectual needs.
Engaged minds build employee performance, and engaged hearts ignite employees’ passion.
Therefore, achieving Passionate Performance is a two-sided challenge: emotional and intellectual. To be successful, you must be able to engage the hearts and the minds of your employees.
Performance without passion tends to falter during tough times or in the face of challenges that require sacrifice, significant extra effort, or unusually creative solutions. Conversely, passion without performance results in watered-down and unfocused efforts.

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